Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.8
1,813 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
Contact Dealership
View Awards

21555 Katy Freeway

Katy, TX

77450

Directions

By Type

Showing 1,813 reviews

December 12, 2023

Pleasant and knowledgeable staff. Timely service and comfortable waiting lounge. No cost Uber services from dealership to home and back to dealership when services completed. More

by nicocero1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Dec 13, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

Helpful
December 09, 2023

It’s was a very good service with the team. Nice and very professional . Thank you More

by valuba0671ubaldo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto
Report | Print
Dec 10, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

Helpful
December 09, 2023

Excellent competitive encouraging so caring hardworking very polite professional respectful very helpful humble honest the best sofar More

by Francisca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walmart and resources care cooperation
Report | Print
Dec 10, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review, Francisca! We are glad to hear your experience at Don McGill Toyota was a positive one!

Dec 10, 2023 -

Francisca responded

You are the best highly recommended

Helpful
December 06, 2023

I really appreciate from Don McGill Toyota of Katy especially those who working on service they are really nice people and have a great behavior with their customers More

by matiullahsediqyar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Report | Print
Dec 08, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business and this great recommendation! We are happy to hear that the service department gave you superior service. Come back and see us for any and all Toyota needs!

Helpful
December 02, 2023

I believe the mechanic checked thoroughly items other than oil change. I don’t fee the steering wheel shaken any more. I thank something was loosed a little. But he tightened, I believe. More

by Jsycpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Report | Print
Dec 05, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that our team provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

Helpful
December 02, 2023

Was satisfied with their customer service. They keep you updated on the progress of your car repair 3 times a week. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Dec 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

Helpful
November 30, 2023

The service was prompt. I waited for the vehicle and it was not long. Jessica was very professional and friendly. More

by hectoralisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Dec 05, 2023 -

Don McGill Toyota of Katy responded

Hector, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

Helpful
November 30, 2023

Very clean dealership, service with Mr. Carlos Mendez was excellent, professional and very informative. Thanks. More

by njc502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
Report | Print
Dec 05, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

Helpful
November 29, 2023

I’ve been a customer of this dealership for many years and am satisfied with their product and service. More

by p.j.may
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Report | Print
Dec 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

Helpful
November 25, 2023

Assistant Service Manager Randy did a great job providing information on what was needed to fix issues with my 4Runner. Randy was Professional, courteous and knowledgeable about issues that needed to be add More

by Jowbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Sookram
Report | Print
Nov 25, 2023 -

Jowbee responded

Don McGill Toyota of Katy Service Department Assistant Service Manager Randy did an outstanding job providing the information needed to fix issues with my 4Runner. Clean and comfortable waiting area to relax and wait until the vehicle is completed.

Helpful
1
...
21
22
23
...
182