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Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

Cockeysville, MD

4.4
128 Reviews

128 Reviews of Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

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March 12, 2023

Alan always makes a visit to the dealership a positive experience. He is organized and treats me like a customer. Nothing really ever seems to be an issue when working with Alan. He is truly an asset to t More

by wayap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Stan Carder Service Manager scarder@donwhites.com

February 26, 2023

Jess took excellent care of me. The manager ensured the expensive repair was covered under a warranty. The shuttle driver was courteous and efficient. I also enjoyed the free soda a More

by wwwjeep82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com

February 20, 2023

Good communication. explanations were transparent. I was setup with a rental car asap when my car needed extra time to be thoroughly worked on More

by krob1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Stan Carder Service Manager scarder@donwhites.com

February 06, 2023

James is great to deal with. Very communicative and upfront about suggested service and pricing More

by poulet2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com

January 30, 2023

My service advisor is always friendly and greets me when I arrive. My appointment time was honored, and my service was completed quicker than I expected. I noticed a minor "issue" after the service. My advi More

by schelledyoung
Service Time
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Don White's Timonium Chrysler Dodge Jeep Ram special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Stan Carder Service Manager scarder@donwhites.com

January 29, 2023

Fast, courteous service. Nice waiting area. Free coffee. They also offer free oil changes and tire rotation for life. And my sales person was extremely knowledgeable about More

by Jim F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

January 18, 2023

Everything was done in a timely fashion. Very friendly and helpful in service & sales department. More

by david.fourhman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rivenbark
Jan 23, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

David, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com

December 19, 2022

James my service advisor was fantastic to work with. Thank you for getting us taken care of! More

by Dayson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that James was able to satisfy that. Sincerely, Stan Carder Service Manager scarder@donwhites.com

December 14, 2022

Staff is friendly and knowledgeable. The experience servicing my Grand Cherokee was very positive. The service lounge is well-stocked, but most importantly they got me in and out in a ti More

by CCinAnnapolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rivenbark
Dec 19, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I look forward to working with you again down the road. Sincerely, Stan Carder Service Manager scarder@donwhites.com

December 02, 2022

James Johnson was very communicative and answered all of my questions. Reviewed my issues with me to ensure he got everything and explained what was done. More

by julieannc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback, Julie. Sincerely, Stan Carder Service Manager scarder@donwhites.com

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