Don's Ford
Utica, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Bought vehicle 2017 f150 great truck and moved from New York to Tennessee. They said I had 2 years extended warranty on it when I needed to use warranty I found that it was for only engine and transmission York to Tennessee. They said I had 2 years extended warranty on it when I needed to use warranty I found that it was for only engine and transmission. The garage I took it to down here said, so I called Don’ ford and they said it was more coverage I then had garage call them up and after awhile of arguing Don’s guy went on ford sight and found tha all the rest of warranty slipped thru and wasn’t on it so they did put it on. I called Don’ ford and no one would answer i got sales voice mail I left message,I called 4-5 times leaving message and no one called me back I did this about 5 different days and no luck. I finally went and used internet site and got someone. To get my registration for the truck and copy of the full warranty which doesn’t make sense. I would never again buy anything from them. More
Fixed my car and the price that I had to pay was not to much much More
Great people, great work, never disappointed. Nice to see customer and company loyalty. A rare quality these days. Highly recommend Dons Ford of Utica ny Nice to see customer and company loyalty. A rare quality these days. Highly recommend Dons Ford of Utica ny More
Service was amazing and fast paced! Workers are so so friendly and always make sure it’s an easy process and definitely look out for their customers! Workers are so so friendly and always make sure it’s an easy process and definitely look out for their customers! More
Great team followed up. Are sure great Experience everyone smiled a D made transaction easy Are sure great Experience everyone smiled a D made transaction easy More
Courteous staff, comfortable waiting area, found a recall on truck I was unaware of. Fixed both recalls and work completed in time frame I was quoted. on truck I was unaware of. Fixed both recalls and work completed in time frame I was quoted. More
All service staff was great from when they picked up my car to when they dropped it back off to me! It was nice how the team kept me updated throughout the entire service. The video provided was super help car to when they dropped it back off to me! It was nice how the team kept me updated throughout the entire service. The video provided was super helpful. Thank you ! More
The whole process of setting up an appointment for my car is easy. They have a wonderful comfy waiting area and always provide high quality service on my vehicle. is easy. They have a wonderful comfy waiting area and always provide high quality service on my vehicle. More