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Don's Ford

Utica, NY

4.4
343 Reviews

5712 Horatio St

Utica, NY

13502

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343 Reviews of Don's Ford

October 16, 2024

The Appointment was quick and easy to set up and I was able to leave the vehicle at the door the night before and they finished with the appointment early. They also did an extra request when I asked, th More

by HPBOUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Hearn, Chris Vella, John Mazza
Oct 17, 2024 -

Don's Ford responded

It's wonderful to hear that our service department was able to help you during your visit. Thank you for sharing your positive experience with us! The Don's Ford team is here for you if you need any further assistance.

October 10, 2024

The Car was done to my satisfaction. Making the appointment was easy and hassle free. More

by BDACONTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mazza
Oct 11, 2024 -

Don's Ford responded

Music to our ears! If you need anything else at all, feel free to reach out to us at Don's Ford. We're here to help!

October 10, 2024

It was fantastic. I was a bit bold and specific on what I wanted. They found me what I wanted and in my terms. More

by MDSTRAIT
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 11, 2024 -

Don's Ford responded

We're delighted to hear that Don's Ford was able to meet your needs and provide a positive experience. Need anything else? Stop by or give us a shout! We'd love to hear from ya.

October 08, 2024

Never have had a bad experience with Don's Ford. From salesman Scott to the service department working with Dave to get maintenance, it has been user friendly and like others have said, would refer More

by MRJOEYK95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Swald, Scott Risucci, James Marino
Oct 09, 2024 -

Don's Ford responded

Thanks a million for your review, Joey! We're so glad to hear that Scott and Dave have consistently provided you with great service at Don's Ford. Thank you for your kind words and referrals! If you need anything in the future, feel free to give us a shout.

October 08, 2024

Don's Ford is the absolute best, my salesman was the best I have ever dealt with. Will definitely keep buying vehicles there. Treated me with integrity and respect. More

by MPOTASIEWICZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Potasiewicz, Chris Vella, John Mazza
Oct 09, 2024 -

Don's Ford responded

Thank you for taking the time to review Don's Ford! It really means a lot to hear that you’re happy. We look forward to serving you again!

October 05, 2024

I love dealing with jim, have dealt with him for many years now. He's the best! Everything went very smoothly and I'm very happy and will definitely stay with Don's Ford More

by DEELYNCH123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Marino, Andrew Street
Oct 07, 2024 -

Don's Ford responded

Wow, thank you for the fantastic review! We’re so glad you enjoyed your visit. We’d love to welcome you back to Don's Ford anytime!

October 04, 2024

Great experience. Helpful sales department and service department. Answer all questions. Would refer friends and family. More

by BRAUER5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Street, Chris Vella
Oct 04, 2024 -

Don's Ford responded

Thank you for sharing your positive experience with us. We're happy to hear our sales and service departments were helpful. We appreciate your recommendation to friends and family, too! If you need anything in the future, you're warmly invited to reach out to us at Don's Ford.

October 04, 2024

As always Scott finds exactly what I need and makes everything seem less. I wouldn’t go anywhere else!! More

by BRENDABAKER5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Risucci
Oct 04, 2024 -

Don's Ford responded

We're happy to hear that Scott consistently meets your needs and makes the process seamless, Brenda. Thank you for choosing Don's Ford, and we look forward to serving you again in the future!

October 03, 2024

Scott was very helpful in getting me out of my lease into a new vehicle to buy. It is always so nice to do business with someone who cares and is so helpful. More

by TFRANCO23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Risucci
Oct 04, 2024 -

Don's Ford responded

We're glad to hear that Scott provided such helpful service at Don's Ford! It's great knowing you had a positive experience transitioning from your lease into a new vehicle. Thank you for choosing us and see you next time!

October 03, 2024

I wouldn’t go anywhere and and to anyone else to buy a car. Truly an amazing experience and place. More

by DRISUCCI8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Risucci
Oct 04, 2024 -

Don's Ford responded

Thanks a million for leaving us a review and sharing positive feedback. We'd love to serve you again! Feel free to reach out to us at Don's Ford whenever there's a need.

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