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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
887 Reviews

887 Reviews of Donalson Chevrolet Buick GMC - Service Center

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January 31, 2023

HORRIBLE SERVICE, always something when I take my car in for an oil change and come out with something else wrong with my car. But they never want to fix what has happened when picking it up. More

by hazemommy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

The service was very efficient. They even took care of a dealer recall thank you. More

by SLUCAS3
Recommend Dealer
Yes
Employees Worked With
Don’t know
January 28, 2023

Service manager was knowledgeable making my service trip go well. She got me scheduled and then in and out quickly More

by kayexteach
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2023

I have had my car in twice for three times for service. Jewel was my service person each time. We were well taken care of, even though I purchased my car used, from out of town, was impressed with the way More

by ALKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2023

Jewel was efficient, professional, and informative - both on the phone and in person. Met with Leticia for extended warranty information. She was both helpful and informative. More

by ROGERDEBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leticia
January 28, 2023

I’ve used the same service department for years. I am glad y’all kept the same guys and gals after the name change. Thanks More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2023

Been doing business with theses people for 13 years and they are good to do business with More

by DBLOCK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

As always, great,prompt service. It's like visiting an old friend when we go to the dealership More

by BUCKDEER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss
January 26, 2023

I was very impressed with the service enter and the service advisor never had any problems with this dealership. Been with yall since 2009 when it was cowboys. Very awesome people who work here More

by goodstuffstanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett, Joe Isbell
January 26, 2023

It was very good. No problems with the car after lea Ving dealership. They did an awesome job. Very happy with the service advisor and the dealership More

by goodstuffstanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry jones, Joe Isbell
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