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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
887 Reviews

887 Reviews of Donalson Chevrolet Buick GMC - Service Center

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December 31, 2022

Ms Jann Weatherspoon in the service department is the best, always take care of me. Very professional and her customer service is why I keep coming back! More

by lsgilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

Do you know the service department makes or breaks a car dealership and your service department is probably the greatest one I’ve ever had to deal with More

by Rdeville615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

The service is great, very friendly and efficient staff. The prices are not costly neither. More

by THERESA014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

. Everybody knew what they were doing and did it quickly. Thanks will back. Good service department keep it up. More

by HEDLESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob daughtery, and Charlie
December 30, 2022

Been dealing here for years. Service dept does an excellent job!! Have bought several vehicles here over the years. More

by vaughnsistrunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

I am satisfied with the work done on my truck, and I would return for future services. More

by CARLOS.LOPEZ835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

Ms Jenna does a great job getting me in and out of the service department in a timely manner!! More

by LHATCHER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2022

I received great and Professional service. Speedy and no complications. Will use service again in future More

by adg960203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2022

This experience was wonderful. Could not have asked for more. Fixed the problem in a timely manner. Very polite service More

by SPEARSJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2022

Wait time was minimal. Staff was friendly and professional. Waiting area seats need to be updated. More

by b2csoileau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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