Doral Acura

Acura MDX 2020 purchase experience I couldn't ask for better customer service, courtesy, professionalism. The Sales and Finacial Team I can consider OUTSTANDING !! My salesman, Jose Pe I couldn't ask for better customer service, courtesy, professionalism. The Sales and Finacial Team I can consider OUTSTANDING !! My salesman, Jose Pepe, has been more than 15 years with Esserman Acura. I strongly recommend him and the dealer he works for. Great experience !! More

Excellent and quick service. I did not have an appointment and the car was serviced in 50 minutes. The staff was friendly and professional. Unfortunately I did not get the name I did not have an appointment and the car was serviced in 50 minutes. The staff was friendly and professional. Unfortunately I did not get the name of person that washed and vacuum the car that came to tell me he had found a pair of keys under the seat. I was impressed by how helpful and friendly they were. More

Walked in to look & compare...walked out with new car! Thanks for getting me into a new lease at the best price possible. The process was quicker than expected because of Miguel’s expert & professional ser Thanks for getting me into a new lease at the best price possible. The process was quicker than expected because of Miguel’s expert & professional service, staying late to expedite the paperwork & insurance forms. Miguel made sure I was completely satisfied before driving away in a beautiful new car. More

Care Service The Staff at Esserman are exceptional. They take the time to explain the service details and make i have what i need while waiting for the service. J The Staff at Esserman are exceptional. They take the time to explain the service details and make i have what i need while waiting for the service. Julian and Rene were excellent and extremely courteous. More

Warranty work My 2020 RDX with only 2000 miles had a headlight that was out.. I spoke to service and made an appointment. I arrived for my appointment was greeted My 2020 RDX with only 2000 miles had a headlight that was out.. I spoke to service and made an appointment. I arrived for my appointment was greeted by Saili with a smile! She took a look at the problem and advised that I would have to leave the vehicle and they would set me up with a loaner. Later that day Saili called to advise that the part would have to be overnighted and that she would let me know when car was ready. Everything was done promptly, professionally and my car was ready next evening. Thank you!!! More

Car Servicing The staff and service department were exceptional. Saili is amazing. She went out of her way to work with the service technicians to ensure my vehic The staff and service department were exceptional. Saili is amazing. She went out of her way to work with the service technicians to ensure my vehicle was in great working condition , after they ran into an issue with one of the lug nuts . More

Oil change and inspection. Looking to buy a new car. Because the service is good, the location is convenient, and Saili understands exactly what I need. Also another lady manager gave me her opinion of Because the service is good, the location is convenient, and Saili understands exactly what I need. Also another lady manager gave me her opinion of the car I am interested. More

Quick yet thorough service with friendly service rep I took my car in for service without an appointment and they were very upfront about how long it would take and what would be done. Saili was very fr I took my car in for service without an appointment and they were very upfront about how long it would take and what would be done. Saili was very friendly and helpful and answered all of my questions. She truly went above and beyond to make sure I was satisfied. This was my first visit to this service center and the level of care and attention was impressive. I would definitely recommend this service center to others. More

Great experience I arrived to my appointment on time and the staff was ready for my vehicle and ready to assist. My service tech was friendly , knowledgeable and profe I arrived to my appointment on time and the staff was ready for my vehicle and ready to assist. My service tech was friendly , knowledgeable and professional. The loaner I had reserved was also ready at my arrival, making the entire process very easy , quick and worry free. More

Good Overall experience The only reason I’m not giving a 5 stars is because the service team need to be proactive when a client who paid for a full service package go there a The only reason I’m not giving a 5 stars is because the service team need to be proactive when a client who paid for a full service package go there and had an appointment for “x” service but the car required or has other services suggested. If those services are included I expect someone to work on them or call me and ask me.if I want to do it. Is not fair to the client to ask for those services when there are included. More