
Doral Acura
Doral, FL
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2,519 Reviews of Doral Acura
Great experience as a first timer From the moment I pulled into the service garage, I was greeted by friendly employees who were very efficient. Their helpfulness allowed me to build a From the moment I pulled into the service garage, I was greeted by friendly employees who were very efficient. Their helpfulness allowed me to build a sense of trust knowing that my car would be in good hands. I enjoyed the free donuts, coffee, and WiFi in the waiting area. I also appreciated that the chairs have little tables and nearby outlets for my laptop. Julian was very kind, informative, and knowledgeable when discussing the services needed for my car. He even found a coupon for me. This was my first time at Esserman Acura and definitely won’t be my last. I am very happy with the service I received. Thank you all and keep up the great work! :) More
Esserman Acura is the way to go Great service, 3 Acura's in a row and have been extremely happy every time. See Vidal Nuñez he is the best!! The dealer has a great selection of cars, Great service, 3 Acura's in a row and have been extremely happy every time. See Vidal Nuñez he is the best!! The dealer has a great selection of cars, you can find the perfect one. More
All went well. All went well, except one disappointment. That was the credit department stiffed several important forms, one at a time, into a small legal sized env All went well, except one disappointment. That was the credit department stiffed several important forms, one at a time, into a small legal sized envelope. What a mess! I would think, at the very least, they would use a Manila envelope, and preferable, a folder. More
Julian was FANTASTIC! I brought my car in due to a recall. I was greeted immedialty by Julian with warmth and kindness. He was professional and explained everything in grea I brought my car in due to a recall. I was greeted immedialty by Julian with warmth and kindness. He was professional and explained everything in great detail. He went beyond what was expected to ensure I was comfortable and accommodated while waiting for my vehicle, even offering to drive me anywhere I needed to go while the service was rendered. Service was much faster than expected and the entire process was seemleas and smooth. I can’t recommend this service center enough. Special thanks to Julian for going the extra mile! More
preventive service I went for oil change. Service was prompt and courteous. I waited at their lounge. The car was clean when they returned it to me. I am pleased. I went for oil change. Service was prompt and courteous. I waited at their lounge. The car was clean when they returned it to me. I am pleased. More
very friendly and efficient staff I have been going to this dealer for over 15 years.I always received a great service from their service dpt.Sally has been great every time. I have been going to this dealer for over 15 years.I always received a great service from their service dpt.Sally has been great every time. More
Excelente Julian is an excellent professional. The service area is clean and very easy to get your vehicles. I recommend this dealer and the great job they do. Julian is an excellent professional. The service area is clean and very easy to get your vehicles. I recommend this dealer and the great job they do. More
Smooth, wonderful experience This was my first service at Esserman. It was the smoothest and easiest service I have ever had. My advisor, Saili, was knowledgeable and very nice. This was my first service at Esserman. It was the smoothest and easiest service I have ever had. My advisor, Saili, was knowledgeable and very nice. The car was taken in at the scheduled time and it was ready about 15 minutes earlier than promised. Very happy and satisfied with the whole experience. More
EXCELLENT SERVICE CAN'T BE MORE POSITIVE. I ANSWERED A RECALL, GOT AN APPOINTMENT IMMEDIATELY AND WITHIN 90 MINUTES WAS ON MY WAY. EXCELLENT JOB ALL AROUND. CAN'T BE MORE POSITIVE. I ANSWERED A RECALL, GOT AN APPOINTMENT IMMEDIATELY AND WITHIN 90 MINUTES WAS ON MY WAY. EXCELLENT JOB ALL AROUND. More
BUEN SERVICIO Y CORDIALIDAD ME ATENDIO UN SENOR JUAN,PERSONA COLOMBIANA MUY AMABLE Y CORDIAL, CON ESPIRITU ALEGRE. QUE TANTA FALTA NOS HACE. HABLO DE LA BUENA MARCA DE EL VEHIC ME ATENDIO UN SENOR JUAN,PERSONA COLOMBIANA MUY AMABLE Y CORDIAL, CON ESPIRITU ALEGRE. QUE TANTA FALTA NOS HACE. HABLO DE LA BUENA MARCA DE EL VEHICULO Y SERVICIO QUE TIENEN Y SI NO SE EQUIVOCO PORQUE FUERON PUNTUALES EN LO QUE SE COMPROMETIO. SALUDOS More