Doral Acura

Fast and complete service I could pick exactly the day a needed. There were two recall plus maintenance, I was provided with transportation to and from my house. Excellent serv I could pick exactly the day a needed. There were two recall plus maintenance, I was provided with transportation to and from my house. Excellent service provided in time promised. More

Great Job Saili and Julio were very helpful. Communicated what they were doing, estimated time, and called a Lyft service for me. Would highly recommend this Saili and Julio were very helpful. Communicated what they were doing, estimated time, and called a Lyft service for me. Would highly recommend this dealer. More

Great experience Sali was the best and Ruth the manager Sali and Ruth were efficient and kind I would recommend anyone to Esserman Acura. Thanks a lot. Ruth is an excellent manager and take care of all your Sali and Ruth were efficient and kind I would recommend anyone to Esserman Acura. Thanks a lot. Ruth is an excellent manager and take care of all your needs. More

Battery Replacement Arrived to the service area and was greeted by service agent Saili - with a beautiful smile. She was very efficient in checked me in and even asked i Arrived to the service area and was greeted by service agent Saili - with a beautiful smile. She was very efficient in checked me in and even asked if I wanted my car washed. She lead me to the waiting area were I enjoyed fresh coffee and donuts. With in 45 minutes Saili advised me that the battery was changed and covered under warranty and lead me to checkout counter. My whole experience was very pleasant and efficient! Thank you for your great service! More

Rattles I took my MDX in for excessive rattles for the second time. The service person was very nice and seemed very interested in making sure that my conc I took my MDX in for excessive rattles for the second time. The service person was very nice and seemed very interested in making sure that my concerns were addressed. This time the job was completed and so far no more rattles. More

The French Connection My previous experiences at car dealerships led to my trepidation about entering the Esserman Acura parking lot. I turned left instead of right and f My previous experiences at car dealerships led to my trepidation about entering the Esserman Acura parking lot. I turned left instead of right and found the used car lot. Once the used car salesman realized that I was interested in a new Acura, he escorted me to the Esserman (new) building. I walked in an went to the left to see a friendly face. Daniel was sitting at his desk and then greeted me with a smile. Trepidation reducing. He asked about my desired vehicle and we went outside to view one of the models. While he was speaking English with me, I detected a French accent. I asked him if he was French and he acknowledged his origin. We commenced in speaking in French, but I also heard him speaking Spanish. I thought to myself, "This guy is sharp." Once we drove the vehicle, Daniel relayed a plethora of information. He always conversed with a smile. Trepidation reducing! Daniel explained that Esserman sells luxury vehicles. He explained that the purchase of an Acura will lead to lifetime of elevated customer service. Daniel gave me the vibe of someone that I could trust. Trepidation reduced. That is why I decided to purchase. By the end of the deal, Daniel and I were speaking like old friends. More

Great customer service Everyone we encountered were friendly and helpful. Our salesman Armando Borel answered all our questions with thorough explanations and showed us the Everyone we encountered were friendly and helpful. Our salesman Armando Borel answered all our questions with thorough explanations and showed us the cars we wanted to see. Mario Alba spent a lot of time with us explaining the features of the car. We appreciate all their assistance. More

Its a pleasure to come back every year I fell in love with my Acura vehicle in 2007. Twelve years and 4 leases later, I am back to Esserman Acura for my 5th lease of an Acura vehicle. My I fell in love with my Acura vehicle in 2007. Twelve years and 4 leases later, I am back to Esserman Acura for my 5th lease of an Acura vehicle. My experience with Jose Borges (Pepe) throughout these years has been outstanding and I do not hesitate in calling him with any questions/concerns or information that I may have. He is always there, always responds and ensures that he understands my questions and concerns. Over the years I have come to view him as a friend and someone I trust. This makes it so much easier when I have to renew my vehicle every year because I know he and his management team (Abdel Yoda) will give me the best deal possible. We also take our vehicles for service at Esserman Acura and everyone is always reliable, friendly, professional. In 12 years with Esserman Acura I have not one complaint about their service or their employees. They have the BEST ! More

Excellent customer service Very good service. The seller Miguel Larrea was very patient and very professional. I recommend to all people looking for a new car to visit Esserman Very good service. The seller Miguel Larrea was very patient and very professional. I recommend to all people looking for a new car to visit Esserman Acura. More

Excellent Service!!! Customer service at Esserman International Acura is great from the minute I got there I was treated with respect and professionalism the environment a Customer service at Esserman International Acura is great from the minute I got there I was treated with respect and professionalism the environment and facility is wonderful. They were on point with the estimate wait time to service my car. More