Doral Acura

Respectful, courteous, informative Through the years we have leased several Acuras at Esserman. One Sedan and 3 or 4 SUVs. We always lease with José Borges. We call ahead to make sure Through the years we have leased several Acuras at Esserman. One Sedan and 3 or 4 SUVs. We always lease with José Borges. We call ahead to make sure we work with him. Also service personnel are respectful and courteous. Coffee lady amiable and smiling. Sally was on task. Good service all around. More

Quick Fast turn-around time for service and they gave a great explanation of what would happen throughout the entire process. I would use them again Fast turn-around time for service and they gave a great explanation of what would happen throughout the entire process. I would use them again More

Great customer service. My vehicle was serviced in a timely manner. All employees including the cleaning service was friendly and attentive. Place very clean and coffee was n My vehicle was serviced in a timely manner. All employees including the cleaning service was friendly and attentive. Place very clean and coffee was nice and hot. Missed the empanadas this last visit. Very pleasant place to wait for your vehicle. Everyone hustles to get your vehicle serviced promptly. Love my MDX, Thanks Acura! More

Fast professional service The service team at Esserman was courteous but also extremely professional. The service included a software patch as well as an oil change and all ite The service team at Esserman was courteous but also extremely professional. The service included a software patch as well as an oil change and all items including tire rotation etc. we’re completed within an hour and a half. More

Battery issue Brough my car to be serviced at Esserman International. It showed electrical issues and couldn't start the car. Upon arriving I was promptly helped an Brough my car to be serviced at Esserman International. It showed electrical issues and couldn't start the car. Upon arriving I was promptly helped and the problem was fixed as fast as possible. More

Excellent as Usual Arrived 15 minutes before scheduled service appointment and it was no problem. Service was quicker than anticipated. Overall experience was painless a Arrived 15 minutes before scheduled service appointment and it was no problem. Service was quicker than anticipated. Overall experience was painless and excellent as usual. More

Buying experience The sales staff and financing team were phenomenal. The service I received was exceptional. Darrell, Raphael, Mario were top notch in their service. C The sales staff and financing team were phenomenal. The service I received was exceptional. Darrell, Raphael, Mario were top notch in their service. Courteous, easy to work with, patient, and knowledgeable. Going the extra mile seems to be the order of the day. Thoroughly impressed! More

Excellent customer service/courteous and understanding I had dropped off my car for an Oil change and left my house keys with the car keys. I had to come back for them and Julio, in particular, was very co I had dropped off my car for an Oil change and left my house keys with the car keys. I had to come back for them and Julio, in particular, was very courteous and understanding about my mistake and immediately moved to rectify the issue. I work nights and was extremely tired and having to find a way back to the dealer after taking the complimentary Lyft from the dealer back home, so his quick response and resolution of the problem was greatly appreciated. More

Great customer service Having my MDX services at Esserman is a pleasure. Saili, my service advisor, is truly a genuine person. She goes above and beyond to make sure everyth Having my MDX services at Esserman is a pleasure. Saili, my service advisor, is truly a genuine person. She goes above and beyond to make sure everything is taken care of and as quickly as possible. If the service is a lengthier type service, she is sure to keep me updated as to progress. The waiting room at Esserman is also quite welcoming. They always have HGTV on, coffee, donuts, and of course WiFi is available. More

Will definitely recommend family and friends A professional and well communicative sales advisor. Tom me for a test drive and he very well explained all the features and the advanced technology o A professional and well communicative sales advisor. Tom me for a test drive and he very well explained all the features and the advanced technology on the new car, overall it was a great experienced. More