Doral Acura

The Services are good but the advisor that attended me he was a little lost. First he didn’t asking me if my car was a lease or owner and even if was do my lease there at Esserman International. Then I ask a was a little lost. First he didn’t asking me if my car was a lease or owner and even if was do my lease there at Esserman International. Then I ask about the spare tire and the auxiliary pump and he again don’t explain to me where can I found it. More

When I came to town, I was looking for a dealership to service my car. Esserman was great. Team members were polite & service oriented. This last time the car was serviced but one of your team members service my car. Esserman was great. Team members were polite & service oriented. This last time the car was serviced but one of your team members was very rude and pratically told me not to come back. When she approched me at first, I thought she was interested in selling a newer version of my model. Instead, she told me my car was going to start giving me problems and that I should get rid of it. To say the least, I will not return to your company. Never have I been treated so rudely. More

The service representative was polite and friendly. I wasn’t able to fix everything that they found on their list so he told me what I should take care of that day and address the others in the future. wasn’t able to fix everything that they found on their list so he told me what I should take care of that day and address the others in the future. More

Excellent service! My car was ready within 30 minutes. Very professional and prompt!! Great dealership Very professional and prompt!! Great dealership More

Service was quick and easy to schedule. Dropped vehicle right off and ready in about an hour!! Thank you Esserman! right off and ready in about an hour!! Thank you Esserman! More

Great service my salesman was Vidal Nunez and absolutely professional and very knowledgeable. Great experience. professional and very knowledgeable. Great experience. More

The service was as expected. No more. No less. Everyone did their job as expected. did their job as expected. More

Always great timely service and amazing customer interaction and always willing to take care of all issues that need attending too interaction and always willing to take care of all issues that need attending too More

Solid customer service from Daniel and his team. Got me on and out without any shenanigans. on and out without any shenanigans. More

Great service and customer support! Friendly staff is always available and there to assist in anything you need. always available and there to assist in anything you need. More