Doral Acura

Sales person a.k.a CUSTOMER CONSULTANT misleads and hides info even I asked specific questions. 1. It used premium gas ? - no regular gas. - (real answer- premium recommended) 2. It has leather se hides info even I asked specific questions. 1. It used premium gas ? - no regular gas. - (real answer- premium recommended) 2. It has leather seats, I don't like fake leather ? , - yes, all leather - (reality, no real leather - leatherette 3. mislead payment per month impossible to reach, it miss for 200 dollars ( how its is possible) even I need to ask manager to show me paperwork spread sheet. Overall, the car "Acura RDX 2021" is a nice and solid ride, I believe my family and I will enjoy every moment. As I said this, there is no need to mislead buyer to achieve some sell. At the end, I will not recommend this dealer to any of my friends, I value them to much to let them figure out everything by them self. thank you More

Clean organized efficient they took the car on time returning the car at the time that they said the car was clean when returned promptly returning the car at the time that they said the car was clean when returned promptly More

It was difficult to communicate with my service advisor, he wouldn’t return my calls. Thank God Jorge was there when I dropped off and picked up my car he was able and willing to help. Leo the cashier was he wouldn’t return my calls. Thank God Jorge was there when I dropped off and picked up my car he was able and willing to help. Leo the cashier was not very friendly. More

Excellent service for customer excellent service for customers very friendly staff excellent service for customers rating 5 stars good quality service great job excellent job customers very friendly staff excellent service for customers rating 5 stars good quality service great job excellent job More

Muy buen servicio muy amables te entregan todos en optimas condiciones con muy buen trato y profesionalidad los recomiendo 100 porciento pars futuros compradores daniel michelena tremenda persona optimas condiciones con muy buen trato y profesionalidad los recomiendo 100 porciento pars futuros compradores daniel michelena tremenda persona More

Great attention, understanding, good price, quality in the work. All above give me the real idea that I am in good had. I recommend Esserman Acura to Buy a New car and using this Service Center you can the work. All above give me the real idea that I am in good had. I recommend Esserman Acura to Buy a New car and using this Service Center you can keep in good condition your car and wallet. Regards. More

Since I bought my 2012 TSX I have always had it serviced here at Esserman international. Salí my consultant is very knowledgeable and listens . Salí is the reason I continue to come here even I live in Pemb here at Esserman international. Salí my consultant is very knowledgeable and listens . Salí is the reason I continue to come here even I live in Pembroke Pines. More

I was received promptly, my loaner was clean and neat waiting for me. Paperwork lasted less than 5 minutes. Service agent was diligent, highly respectful an professional waiting for me. Paperwork lasted less than 5 minutes. Service agent was diligent, highly respectful an professional More

Sales person was very helpful and knowledgeable. Addressed all my concerns. Listen to me an advised me on several things. I wound definitely recommend him to my friends and family Addressed all my concerns. Listen to me an advised me on several things. I wound definitely recommend him to my friends and family More

Love my new car, Daniel Michelena is one of the best salesmen ever! Will be buying cars with Esserman and Daniel for as long as they’ll have me salesmen ever! Will be buying cars with Esserman and Daniel for as long as they’ll have me More