Doral Hyundai

We purchased a 2022 Kona on June 30th and we had a couple of items that we were owed. We tried unsuccessfully every day for 15 days to reach both Ariel(sales person), and Giermo(Sales Manager) to schedule of items that we were owed. We tried unsuccessfully every day for 15 days to reach both Ariel(sales person), and Giermo(Sales Manager) to schedule window tint and all weather mats and have yet to receive a call back. The receptionist does a wonderful job placing customers on never ending hold! This dealership works very hard to get the sale and very little afterwards. I tried other department to try another route to reach management and each and every one claims that they do not have a company directory to assist me with my dilema. Shocker! I was a GM in the automotive industry for the better part of 25 years. If I had treated my customers with this level of disrespect I doubt that I would have kept my position as long as I did. There are many Hyundai dealerships in the area. Do yourself a favor and steer clear of Doral Hyundai! More

I am very pleased with their attention to both sellers and their services and personal treatment, clarifying my questions with good disposition and respect. I recommend it and their services and personal treatment, clarifying my questions with good disposition and respect. I recommend it More

This is my third lease with Doral Hyundai, I have visited other dealerships, but I always return to the place that without a doubt are the best other dealerships, but I always return to the place that without a doubt are the best More

mi atencion a la llegada fue problematica, yo tenia cita a las 11 y un senor me dijo que esperara al lado del carro, al ver que iban y venian y nadie me atendia, informe que yo tenia cita a las 11 y entonce a las 11 y un senor me dijo que esperara al lado del carro, al ver que iban y venian y nadie me atendia, informe que yo tenia cita a las 11 y entonces me mandaron para dentro de las oficinas, tampoco nadie me atendia y de repente veo que un muchacho que me paso por el lado y salio con su laptop, ni siquiera me pregunto si estaba atendida sino que salio a recibir carros, paso enfrente de mi carro y al no ver a nadie siguio al siguiente carro, alli sali y le aclare que primero habia llegado yo, por lo que fue directamente a mi, y le aclare la mala informacion de quien debia atenderme, luego todo fluyo perfectamente, a las 2 horas me aviso que mi carro estaba listo, recibi el carro y me fui; pero a mitad de camino me di cuenta que no me habian puesto el sticker con el nuevo millaje en el cual debia traer nuevamente micarro para hacer el servicio a futuro, por lo que tuve que devolverme al concesionario para pedir mi sticker. Mucho les recomiendo manejen mejor el caos y con gente afuera que de la informacion correcta para no ternelo a uno de un lado para otro, More

When I go it’s either to buy a car or service and any time I see Johnny Rodrique or Juan Castillo I get excellent customer service each and every time. Good flow up when necessary, offer solutions and wo time I see Johnny Rodrique or Juan Castillo I get excellent customer service each and every time. Good flow up when necessary, offer solutions and work with my interests. More

Excellent service, the service advisor Juan Castillo was very helpful on the service need it. very helpful on the service need it. More

Excellent service, i would recommend Rafael, one of the sales person, very friendly and helpful. sales person, very friendly and helpful. More

Great service and transparent pricing. Was in and out in less than 1 hour with my new Ioniq 5 Was in and out in less than 1 hour with my new Ioniq 5 More

Excelente atención, el vendedor muy diligente y atento, el financista excelente y presto a conseguir el negocio. el financista excelente y presto a conseguir el negocio. More

Profesionalidad Seriedad Disciplina Amabilidad Rapide z Conocimiento Todo esto se suma en este Dealer que ta hace sentir muy cómodo z Conocimiento Todo esto se suma en este Dealer que ta hace sentir muy cómodo More