Doral Hyundai

Dealing with manager Pedro was a pleasure. After a mix up earlier in the day on price with some salespeople, Pedro resolved my issues to make sure I was satisfied, personally handled my phone purchase and do earlier in the day on price with some salespeople, Pedro resolved my issues to make sure I was satisfied, personally handled my phone purchase and documentation, and saw to it that the car was delivered same day over an hour away. Highly recommend working with Doral and Pedro! More

I love the service at this dealership! I have 2 closer dealers to my house but I drive the 30 minutes to this place thanks to service advisors like Juan Castillo. He is amazing at communication and does a dealers to my house but I drive the 30 minutes to this place thanks to service advisors like Juan Castillo. He is amazing at communication and does an amazing job explaining what a car needs in non mechanic terms. He is the reason I continue going the extra miles to see this dealership and why I recommend it to everyone. If you go here for service look for him and you will be very satisfied. I have tried both dealers closer to my home and work but they always leave me unsatisfied. Nothing is explained. Just pay what we ask and get out. But Juan is completely different he happily explained everything until I was satisfied and then made sure to call when he promised. This is my second car from Doral Hyundai and with service like this, it won’t be my last. More

AVOID this dealer/ waste of time/Don't appreciated your busi This is why people hated the dealership. I when in to get a new lease and have them buy out my current lease. The transaction was quick and the agent This is why people hated the dealership. I when in to get a new lease and have them buy out my current lease. The transaction was quick and the agent (Bob) didn't give me any hassle and it was fluent for that day. I later find out that didn't send the correct buyout amount to my old lease (which is Chrysler), they short them by thousands of dollar. I found this on my due day, I was forced to make a payment of my old lease and pay my new lease, I wasn't given an extension on my new lease due to there errors. Neither was I ever called or follow up by the manager to apologize for the situation that occurs. Now I'm down couple hundred dollars and I have to wait up to 3 months to get refunds for my old lease because DORAL HYUNDAI shorts them couple thousand dollars. They did correct send the remaining amount but I was still forced to make a payment on my old lease or incurred late fee and a negative mark on my credit score. This shouldn't have happened and even if it was done incorrectly, they had about three weeks to correct it. If it wasn't for my due diligence I would have had a negative mark on credit score and hours on the phone with the credit agencies to correct there mistake. PLEASE AVOID THIS DEALERSHIP DEFINITELY NOT COMING BACK More

Bad service deparment Very bad service department you go in nobody talks to you i had to wait 15 min just for the service advisor lady to stop talking on her cellphone rega Very bad service department you go in nobody talks to you i had to wait 15 min just for the service advisor lady to stop talking on her cellphone regarding personal business so i cant state my case same goes for the cashiers they wont even look at you we you are talking the whole department was very rude the only good thing was Jaime Murillo he is the only reason why i'm not giving them one star, once he had my case it was good if you HAVE to go to this dealer talk to him he is the only that cares about what he is doing. After i received my keys the service department didn't know where was car was! so i have to look for my car by myself in a sea of cars but the WORSE part was when i looked at the odometer it had 100 MORE miles! and my car was in for a paint repair doubt they put those miles for testing. More

We were having a great experience with our sales advisor until we met Edwin, one of the Finance Manager. First of all, the window sticker price on the 2020 Santa Fe we were looking at was $34,400. When he p until we met Edwin, one of the Finance Manager. First of all, the window sticker price on the 2020 Santa Fe we were looking at was $34,400. When he presented the paperwork the sales price increased to $36k. According to him that was the price on their system and all of their cars have an addendum. He couldn't explain why the $2k difference and kept pushing to just focus on the final number. He was very rude, made us feel very uncomfortable, and finished up by saying that this wasn't our car. To go look for another one. We followed his advice and purchased a 2020 Ford Explorer from Lorenzo Ford who were extremely respectful, nice, and no hidden fees. If it wasn't because of Edwin and his attitude we would've purchased the 2020 Santa Fe More

The best I love it , Jhonny is the best , he is very helpful, very professional . The dealer always clean , they always have courtesy with the people offer I love it , Jhonny is the best , he is very helpful, very professional . The dealer always clean , they always have courtesy with the people offer then coffee, water . More

Bait and switch attempt... Bait and switch... liars. The sales person (Robert Betancourt) and I agreed over the phone and via messages regarding a price for a certain car. Ev Bait and switch... liars. The sales person (Robert Betancourt) and I agreed over the phone and via messages regarding a price for a certain car. Everything was a green light! Just come and sign some papers they said. When I get there, they have you sit in the car for a bit- so you can kind of get attached a bit more to the car. Then... the sales manager (Dean Rolland) wanted to talk to me… and raise the agreed price of the car $300 dollars more, just because. Meanwhile, Robert is mumbling to himself like a lunatic and not defending the client or the fact that we agreed on a specific price as well as the fact that I drove all the way back to a dealership to close a deal based on a lie. After about 20 minutes of arguing with Dean regarding the situation I left car-less. They are all in on it. It was such a waste of 3 hours on my Saturday off. Afterwards, the car sales person (Robert) pretends to be upset and confused about what happened with the sales manager. Tells me he doesn't appreciate what just happened with Dean and is so pissed at him. Don't waste your time going to Doral Hyundai.. They are playing games and wasting your time. Ridiculous and shameful. The silver lining of the story is that I ended up going to King Hyundai. There I worked with a great salesperson named Victor Rodriguez and finance manager Amine Azzouzi. Got a better deal, five star service and no-nonsense professionalism. Moral of the story: Don’t waste your time at Doral Hyundai and check out King Hyundai in Deer Field Beach… totally worth the drive. More

the Best!! ya tengo 2 años comprando con doral hiunday y estoy muy satisfecha. el carro muy bueno y la atencion genial! gracias a todo el equipo. ya tengo 2 años comprando con doral hiunday y estoy muy satisfecha. el carro muy bueno y la atencion genial! gracias a todo el equipo. More

best salesman joel chapman my wife bought a car from joel chapman and he is the best salesman there is ..he is friendly and no pressure and explains and shows everything we will my wife bought a car from joel chapman and he is the best salesman there is ..he is friendly and no pressure and explains and shows everything we will reccomend joel to everyone More

Magnifica experiencia y muy profecional Me senti super atendida y quede bien satisfecha con el magnifico trabajo del Agente que me atendio, Raydel " Muy profecional, eficiente y muy amable Me senti super atendida y quede bien satisfecha con el magnifico trabajo del Agente que me atendio, Raydel " Muy profecional, eficiente y muy amable todo el tiempo. Con mucho respeto y buena Educacion Gracias! More