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Doral Hyundai - Service Center

Doral, FL

4.7
240 Reviews

240 Reviews of Doral Hyundai - Service Center

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February 13, 2025

Friendly, efficient, and courteous. I was pleased. I look forward to bringing my car back next time. More

by Tatita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Feb 14, 2025 -

Doral Hyundai responded

It's always great to hear from a satisfied customer, Tatita! Thank you for taking the time to leave your feedback regarding your recent service experience. We look forward to providing you with another five-star experience here at Doral Hyundai next time.

February 11, 2025

Very professional staff and great service, timing and follow up excellent. Will recommend it to friends and family More

by moralesasociados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Nieto Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Victor Gonzalez
Feb 11, 2025 -

Doral Hyundai responded

Thank you for sharing your positive experience with Doral Hyundai! We're delighted to hear that our team's professionalism and service met your expectations. We appreciate the recommendation and look forward to assisting any friends or family in the future!

February 09, 2025

Appointment system accurate, staff friendly, service estimate realistic, waiting areas clean, comfortable. Uber option is the best More

by Michocu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Víctor Gonzalez
Feb 10, 2025 -

Doral Hyundai responded

Thank you for sharing your positive experience with us at Doral Hyundai! We're glad to hear that our appointment system, friendly staff, and comfortable waiting areas met your expectations. It's great to know the Uber option was a hit too!

February 08, 2025

We had a wonderful experience bringing in the car. Sofia from Customer Service went above and beyond to make us feel comfortable as well as Jaime Murillowith A loaner and Our need to take an Uber. Als More

by Formoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Blandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Murillo and Sofia Fromm Customer Service
Feb 10, 2025 -

Doral Hyundai responded

Thank you for sharing your experience with us! We're delighted to hear that Sofia and Jaime provided exceptional service during your visit at Doral Hyundai. It's great to know the repair met your expectations, and we appreciate the recommendation!

February 07, 2025

Great service provided by advisor Castillo. He definitely new what he was doing and provided accurate time of completion on the job. Thanks More

by jessygar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Castillo
Feb 07, 2025 -

Doral Hyundai responded

We're delighted to hear that Castillo provided great service and kept you informed throughout your visit at Doral Hyundai. Thank you for sharing your experience with us!

February 05, 2025

The service was of a good quality as expected although it took longer for just a change of oil and filter. I was just upset as I went to the dealer replying an email offer tio have this specific service for More

by eguimara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Jacir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Doral Hyundai responded

Thank you for sharing your feedback with us. We apologize for any confusion regarding the promotional offer and understand how this could be frustrating. At Doral Hyundai, we strive to provide transparent communication and will look into this matter further to ensure it doesn't happen again in the future.

Feb 06, 2025 -

eguimara responded

Thanks for your reply and in my opinion the right thing to do in this case is to honor the price promotion and give the client the refund for the difference between what was advertised and what was charged. Any consumer advocate site would give me reason on that and it is such a small amount that Doral Hyundai should be refunding right away....I have been a loyal client of Doral Hyundai and this is my fourth car that I bought / leased with them.

February 03, 2025

As I previously wrote, please improve the phone response again I don’t blame that on the personnel they work with what they’re given. Phones have substantially improved over the years get with the guys. More

by Brian hersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept after I connected with them fine
Feb 03, 2025 -

Doral Hyundai responded

Brian, thank you for your feedback. We appreciate your patience and will continue to work on improving our phone systems at Doral Hyundai. Your input is valuable to us! We'll be here if you need assistance with anything else down the road!

Feb 03, 2025 -

Brian hersh responded

Thank you very much for the response.

February 01, 2025

This dealership was responsive and attentive and they serviced my car in a timely manner. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Feb 03, 2025 -

Doral Hyundai responded

We're glad to know that our service team was responsive and attentive during your visit to Doral Hyundai, Dana. Thank you for taking the time to leave us a review. We wish you safe travels and look forward to your next return.

January 31, 2025

Great Service. Very Fast. Job well done. Happy! Ask for Jaime Murillo; He will take care of you! More

by jet.lutfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAIME MURILLO
Feb 03, 2025 -

Doral Hyundai responded

We're delighted to hear that Jaime and the team at Doral Hyundai provided you with great service! Thank you for sharing your experience, and we're glad you're happy with everything. We will continue to work hard to provide you with the best possible experience next time.

January 30, 2025

Great service! Attentive costumer care. Customer satisfaction. Juan castillo took care of me and he is excellent at doing his job! Only complaint i have is the car More

by Moisesdbm9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan castillo
Jan 30, 2025 -

Doral Hyundai responded

Thank you for sharing your experience with us at Doral Hyundai! We're glad to hear that Juan provided excellent customer service, but we're sorry about the inconvenience with the car wash. Your feedback is valuable and will help us improve our services. We hope to see you again soon!

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