Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back

Doral Toyota - Service Center

2.5

10 Lifetime Service Reviews

9775 NW 12th St, Miami, Florida 33172

10 Reviews of Doral Toyota - Service Center

Sort by Write a review
April 02, 2019

"Oil change and alignment "

- Alozada495

Attendant was pleasant but they took 4 hours to service my car in there Express service. I got the alignment and oil change. A little pushy on recommendations.. I had an appointment. very disappointed with wait times. Will think about it next time. No service manager on duty. As I was walking out 4 hrs after the assistant mgr opened my door. I expressed my satisfaction and she apologized.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Roberto
June 12, 2018

"Service department "

- Raquel80

As soon as I arrived to the dealers was a mess just to park. Then in one of the office when usually are 3 to 4 guys, I have to way a long time just to find out who is going to attend me! They look like they are very busy ....doing nothing. Usually employees don't look to customers eyes because they going to lie to you for sure putting extra stuff on your car to fix...the bill $$$$ sucks only with recomendations!!! Go to another dealer if you want people who you can trust!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Nm
March 31, 2018

"Still waiting"

- KathyS

Why is it always a fight with these guys to do the right thing? Is it because I’m a woman? I came in last Sat to have the airbag replaced as it was recalled. Drove off the lot and the air pressure light was on. Jiffy Lube said nothing wrong w air pressure - sensor bad so take it back to Toyota. Made appt to come in to Toyota following Sat. They want to charge $200. Manager said he’d waive the charge. Waited 2 Hours and now guy says they don’t know what’s causing this problem and can’t fix it. I won’t be buying a Toyota again.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Rafael and his Manager
December 15, 2017

"Wonderful "

- Felipe1103

Very professional place. Leonardo prada was very polite. The prices were very competitive. They told me exactly what my car needed to have done and nothing more.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo prada
October 19, 2017

"Excellent customer service "

- Argel@333

very happy with the service and the work done. punctuality, kindness, Leonardo gave me an excellent attention and service. Leo keeps me informed all the time and that was very important to me. I really appreciate it Thank you

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo prada
July 25, 2017

"Gabral Campos is excellent salesman"

- Minerva Diaz

Me. Campos is a professional, knowledgeable individual with incredible patience. I felt very comfortable making inquirers. What a pleasurable experience. Was very friendly, accommodating,. You should have more salesman like him. I highly recommend him as employee of the month !! Thank you

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Campos
June 08, 2017

"Feedback on visit"

- Savicamry

Excellent customer service provided in a friendly environment. One of the best in South Florida. Kudos to service rep, William. Will definitely recommend him and the dealer to my friends

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
William
April 28, 2017

"Worst customer service"

- Lester Alvarado

Worst place ever, the customer service is worst than a Flea Market, the Manager Roger is stupid he said to me I can't paid with other person credit card my repair because is the policy. Even the car is under that person name

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Roger
October 14, 2016

"Keep away of this Toyota Service Center"

- Sol56

My 2011 Toyota RAV4 has a safety recall notice about rear outboard seat belts. After receive a notification from Toyota and follow this letter instruction, I called to Toyota of South Florida at Doral in order to make an appointment for this specific issue and they scheduled me on Monday October 10th, 8:30am. I lost this morning job and my time, when I arrived there they let me know these parts for this recall have not been received yet and I should keep calling to service department to know when these part are available. In my personal opinion a safety recall is a very important issue and Toyota must take more responsibility with this kind of problems (no the customer). My advise for all Toyota owner: "Avoid this Team" (Toyota of South Florida at Doral) Sol56

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Asly
November 27, 2006

"This is exactly to what our 2007 Camry is doing and we..."

- CALBERTI

This is exactly to what our 2007 Camry is doing and we are very UNHAPPY with it. We have visited your agency a couple of time and nobody seems to be aware of this problem and don't seem to care EITHER. The Customer Service person was not very helpful at all. Please contact us at (305) 298-0953 or (305) 223-9528. Thanks, Victor Alberti/Concepcion Alberti PLEASE READ THE ARTICLE BELOW FROM AUTO WEEK.. Fixing the Glitch Toyota updates Camry's engine software By MARK RECHTIN | AUTOMOTIVE NEWS AutoWeek | Published 10/16/06, 1:09 pm et Advertisement LOS ANGELES -- Toyota Camry sales haven't been hesitating, but Camry powertrains have. A raft of consumer complaints and negative postings on Internet chat rooms such as Edmunds.com forced Toyota engineers to find out why 2007 Camry engines tend to bog at critical moments. After all, it's not good for the best-selling car in America to lose power when it's needed most. According to one dealer service technician, the new Camry has a drive-by-wire system that "learns" driver behaviors. If an owner drives placidly, the software that controls the four-cylinder engine and five-speed automatic transmission is not ready for a sudden change in behavior. That includes flooring the gas pedal to get out of a dangerous situation. So rather than responding to an abrupt need for more power, the engines and transmissions have tended to hesitate, according to postings on the Internet. Toyota has issued a technical service bulletin outlining a software modification that can be done at dealerships, spokesman John Hanson said. "We tuned the engine for an increase in horsepower," he said. "We should have done it for driveability to match everyone's taste." Of the software, Hanson said: "You can tailor it for how you want it. For people who have no problem with it, there's no problem." Dealers make the modification only if owners report a problem. The issue hasn't dented sales for the redesigned Camry, which hit dealerships in March and has been in short supply. Sales of the Camry in September were up 3.9 percent over the same month last year. The Camry's U.S. and Japanese manufacturing plants are at full capacity. Toyota made a running assembly line change, and vehicles built since early October have the modified software. Toyota says it doesn't know how many vehicles are out there with the old software. END OF ARTICLE

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
1
1 - 10 of 10 results