Doral Volkswagen

Dealer people are professional Ciro was mas manager he take care of car very good. I appreciate all his help. take care of car very good. I appreciate all his help. More

Ciro excellent worker. Takes long for service needs improve time soend to provide service at the shop Takes long for service needs improve time soend to provide service at the shop More

Good service, &:providing help, i. e., loaner. Lack on communication w/ the customer about status, repair option, etc. e., loaner. Lack on communication w/ the customer about status, repair option, etc. More

Was received promptly by the Service Agent and was registered right away. the service agent quickly explained what was going to be done to the car. An issue was found with the car that could not be s registered right away. the service agent quickly explained what was going to be done to the car. An issue was found with the car that could not be solved right away because of missing part but was promised a call back once the part arrives. The Service agent offered transportation round trip, so I did not have to wait at the Dealer for the car to be serviced.\. More

check in process was very efficient and quick and work was completed in a timely manner with all details explained ahead of time was completed in a timely manner with all details explained ahead of time More

Very friendly and quick assistance from service advisor. Put the services asked for efficiently and had me out in under an hour. Put the services asked for efficiently and had me out in under an hour. More

Great service, they found a Lyft for me and picked me up at my job by the time I requested for free… Once arrived to the dealership it took me no more than 10 minutes to get my car back and leave the place… at my job by the time I requested for free… Once arrived to the dealership it took me no more than 10 minutes to get my car back and leave the place… That was awesome! More

Excellent service and customer service, cir was in contact all the Time and very communicate contact all the Time and very communicate More

Very helpful staff, got me in and out of the dealer hassle free. I feel that I got a fair offer hassle free. I feel that I got a fair offer More

I wanted to perform a Full Synthetic Oil Change for my 2016 Jetta, and was quoted $69.95 which matched a special published on the dealer's website. When I came back to pick my car up, I was charged $7 2016 Jetta, and was quoted $69.95 which matched a special published on the dealer's website. When I came back to pick my car up, I was charged $79.95 + $8 disposition fee, and my service advisor was not available to answer my questions. Service was performed quickly and they even washed my car, but I was not happy with the price change. More