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Doral Volkswagen

Doral, FL

4.8
4,655 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,655 Reviews of Doral Volkswagen

September 18, 2024

EWARE! I bought a Certified Pre-Owned Arteon at this dealership, was promised and given 2 keys for the car, only to find out that the second key was a rando More

by Fernando
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rolando Garcia, Maria Ramos Castillo
Sep 19, 2024 -

Doral Volkswagen responded

We apologize for the mix-up with the keys and any lack of response from our team. This certainly isn't how we aim to treat our customers, and hope to provide you with an improved experience if we're given the opportunity to work with you again in the future. If you have any additional questions or concerns, please feel free to reach out to my email address in the signature below. Thank you, Rolando Garcia - Sales Manager - rolandogarcia@lithia.com

Sep 20, 2024 -

Fernando responded

I have responded to you Rolando, several times, and you finally replied and said that there's nothing you can do. What a waste of time and disrespect with your clients. And if you're really the suppose sales manager setting this exemple, people can only image how the rest of team works.

September 14, 2024

Excellent service from Johnathan. He had a lot of patience and answered all my questions. Also, he helped me with a back order part issue from that I have been waiting for a while. Gr More

by JNJSPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhonatan Velasco
Sep 16, 2024 -

Doral Volkswagen responded

Thank you for sharing your experience! We're glad to hear Johnathan provided excellent service and helped resolve the back order part issue at Doral Volkswagen. We appreciate your support and look forward to seeing you again!

September 09, 2024

Great experience leasing my car here! The staff was friendly, knowledgeable, and made the whole process smooth and hassle-free. Highly recommend this dealership! More

by adriortega001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabino Perez
Sep 10, 2024 -

Doral Volkswagen responded

Thank you for sharing your positive experience! We're glad to hear our team at Doral Volkswagen made the leasing process smooth and hassle-free. Enjoy your new car and come back to see us!

September 06, 2024

Excelente servicio en especial de Gabino. El tiempo de atencion fue muy bueno gacias a todos More

by Sabino Miranda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilfredo Castro, Gabino Perez
Sep 09, 2024 -

Doral Volkswagen responded

¡Gracias por la reseña de cinco estrellas, Sabino! Nos alegra saber que disfrutó trabajando con nuestro equipo de ventas en Doral Volkswagen. ¡Háganos saber si podemos ayudar con algo más en el futuro!

September 05, 2024

I was treated with respect and professionalism. My salesman, Sales manager, and finance department were all pleasant and very straight forward with the deal. I would definitely recommend the deal More

by malvare1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramses, Kelvin MendezArrieta
Sep 06, 2024 -

Doral Volkswagen responded

Thank you for sharing your experience! We're delighted to hear that our team at Doral Volkswagen provided respectful and professional service. We appreciate the recommendation and look forward to serving your friends and family in the future!

August 30, 2024

Lisvan was highly professional, patient, and respectful. He dedicated time to present all available options suited to my profile and budget, and he worked closely with his manager to facilitate the offer. More

by Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilfredo Castro, Lisvan Pardron Infante
Sep 03, 2024 -

Doral Volkswagen responded

Wilson, we're proud to hear that Lisvan provided such a professional and comfortable experience at Doral Volkswagen. Thanks for sharing your positive feedback! We'll be here if you need assistance with any future automotive needs.

August 30, 2024

Excelkent service. Sales rep very patient and respectful. No pressure but to the point. Highly recommended. More

by Javier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilfredo Castro, Lisvan Pardron Infante
Sep 03, 2024 -

Doral Volkswagen responded

Javier, thank you for recommending Doral Volkswagen! We're glad to hear our team provided excellent service and a pressure-free experience. Come back to see us!

August 26, 2024

Lisvan dedicated time to present all available options to our profile and budget. He was professional, patience and respectful. I felt very comfortable negotiating and clarifying all questions with him. Lis More

by Wilson Costa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilfredo Castro, Lisvan Pardron Infante
Aug 27, 2024 -

Doral Volkswagen responded

Wilson, we're delighted to hear that Lisvan provided such a professional and respectful experience at Doral Volkswagen. Thanks for sharing your positive feedback! Travel safe and come back to see us whenever we can be of assistance along the way!

August 25, 2024

The best experience ever. All of them threatened us so kindly, super recommended. Great dealer More

by marco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabino Perez
Aug 26, 2024 -

Doral Volkswagen responded

We appreciate your kind words and recommendation, Marco. Safe travels in your new ride! Come back to see us whenever we can be of assistance in the future.

August 24, 2024

Excellent service, I am very please with the attention that I received and how well I was treated. More

by CFPeralta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arelis Bravo, Wilfredo Castro
Aug 26, 2024 -

Doral Volkswagen responded

We're glad to know you enjoyed working with our sales team at Doral Volkswagen! Thank you for taking the time to leave us a review. We look forward to working with you again down the road!

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