Doral Volkswagen

competent, kind service, never experienced any unpleasant behavior. I strongly recommend the VW service. excellent information scheduling system. comfortable lounge while waiting to be delivered the car, behavior. I strongly recommend the VW service. excellent information scheduling system. comfortable lounge while waiting to be delivered the car, serviced and washed. More

Good service. Julio was polite and respectful. He seemed knowledgeable. And the added taxi service to and from home while repairs are done is a great plus. Keep it up. knowledgeable. And the added taxi service to and from home while repairs are done is a great plus. Keep it up. More

Excellent attention! They work for me and the best business posible.. especial thanks to Rayner and Tulio pulgar!! You are the best!! The best option. business posible.. especial thanks to Rayner and Tulio pulgar!! You are the best!! The best option. More

Julian was very professional and communicative at all times. Service was pretty quick and the waiting room and amenities were very comfortable. The carwash always been very poor. times. Service was pretty quick and the waiting room and amenities were very comfortable. The carwash always been very poor. More

I really appreciate the good service but above all the good attitude from customer service, my next car is vw like every 5 years. Thank you one more time good attitude from customer service, my next car is vw like every 5 years. Thank you one more time More

Great experience!!! Arelis Bravo was very helpful at all times giving the best of her advise to me. Thank you so much for everything! I would definitely recommend anyone to you! times giving the best of her advise to me. Thank you so much for everything! I would definitely recommend anyone to you! More

Both Luis and Humberto paid very close attention to our needs and provided us with amazing customer service! We felt very welcomed. Luis and Humberto were the best! needs and provided us with amazing customer service! We felt very welcomed. Luis and Humberto were the best! More

Great to do business with, very helpful and courteous overall. I'm satisfied with the quick service and the free transportation from home to the dealer when the car was ready. overall. I'm satisfied with the quick service and the free transportation from home to the dealer when the car was ready. More

I have bought two cars from this dealership and have always given an excellent review. NOT THIS TIME. Very disappointed, no one was receiving the cars and there was a backup of at least 4 cars. A man f always given an excellent review. NOT THIS TIME. Very disappointed, no one was receiving the cars and there was a backup of at least 4 cars. A man from the inside came out of the office area and very upset began to give orders and nastily told drivers to which lane to move to. When my turn came he told me first to go to the right but kept signaling to move straight forward. When I got out of the car I told him that service had changed for the worse and his reply was that if I didn't like it, I could go to another VW dealership. The service person that I was assigned to see was busy and never spoke to me or called me in two days. my car only had a problem with the alarm system. For two days, I called back and nobody could tell me what was wrong or when the car could be ready. Finally I found a very nice lady who was answering the phones and helped me. I called the second day and found out the car was ready, about two hours later then I received a text saying so. More

Fantastic experience. Representative communicated with me constantly and called at the time he said he would call. Great Job, Julian!!!! Definitely coming back to Julian for the next service appointment. me constantly and called at the time he said he would call. Great Job, Julian!!!! Definitely coming back to Julian for the next service appointment. More