Doral Volkswagen

Service and recall I wait for 1 hour 30 minutes. Excellent time !!!!!!!!!!!!!!! First year service and recall done. They take care with protection with plastic for Covid 19 Excellent time !!!!!!!!!!!!!!! First year service and recall done. They take care with protection with plastic for Covid 19 More

No attention at all to real issues, took my car in for check on my hydraulic system. The car lasted 5 day at the shop and nothing was done at all, I am still driving around my VW Atlas with the same noise check on my hydraulic system. The car lasted 5 day at the shop and nothing was done at all, I am still driving around my VW Atlas with the same noise. Questioned the manager about this issue and he seemed more lost than the actual service department. More

Our experiences with Esserman VW Doral was great. Everyone wore their masks, the staff was cool and understanding and willing to go the extra minutes for me to get my insurance transferred to our new Everyone wore their masks, the staff was cool and understanding and willing to go the extra minutes for me to get my insurance transferred to our new car. highly recommended! More

My first scheduled service was great. Robert my service advisor was professional and courteous. Will definitely be recommending to family and friends who are looking for a new or used vehicle in the future advisor was professional and courteous. Will definitely be recommending to family and friends who are looking for a new or used vehicle in the future. Stellar dealership. More

I trust Ciro completely to do a professional job! He doesn’t disappoint me. Gives me alternative and prioritizes what is essential. Very satisfied! That is why I come back! doesn’t disappoint me. Gives me alternative and prioritizes what is essential. Very satisfied! That is why I come back! More

Our experiences with Esserman VW have always been positive. Staff members in both sales and service departments are always courteous and efficient. My last service visit was also positive. Work was positive. Staff members in both sales and service departments are always courteous and efficient. My last service visit was also positive. Work was done quickly and well. More

Arelis Bravo fue muy paciente y amable conmigo en todo momento. Sie.pre busco la forma de ayudarme en todo lo que ella más pudo. momento. Sie.pre busco la forma de ayudarme en todo lo que ella más pudo. More

We had a really impressive experience with Esserman VW. We towed our vehicle to them with several issues, they looked and diagnosed the car the DAY BEFORE we were scheduled, the communication with our repr We towed our vehicle to them with several issues, they looked and diagnosed the car the DAY BEFORE we were scheduled, the communication with our representative was excellent, they were able to fix the issue with parts and tools in-house. We did have another issue after we left, we returned without an appointment and they even pulled another service member off a different project so that two people could work on my vehicle at the same time for a faster resolution. This was a fantastic experience and I will definitely use these guys again. More

It's a dealership of the best categories. I've been a client for some years now and always receive A1 services and attention in every single visit. client for some years now and always receive A1 services and attention in every single visit. More

Thank you so much Julio Serra for your exellent attention. I look forward to continue to service my car with you. Appointment was easy to set up. attention. I look forward to continue to service my car with you. Appointment was easy to set up. More