Doral Volkswagen

This time, my experience with the VW brand was not so pleasant for me, because I had to return to the Service Department for another sensor of the same type that had been changed to the vehicle just on S pleasant for me, because I had to return to the Service Department for another sensor of the same type that had been changed to the vehicle just on September 22, 2020, just two weeks after purchasing the vehicle. I was very frustrated. However, the empathy and desire to solve the problem that I found in Mr. Julien Alvarez greatly alleviated my frustration, for which I am very grateful to him for his kind treatment and his effort to satisfy me. More

Thank you. Excellent attention and communication from the service adviser, car was ready when promised and very efficiently delivered car once I arrived. Look forward to continuing to service vehicle th the service adviser, car was ready when promised and very efficiently delivered car once I arrived. Look forward to continuing to service vehicle there. More

Service advisor(s) acknowledged my arrival and meet appointment time. Advisor understood issues and affirmed that they would be corrected. Efficiently serviced, and returned tio me in 1.5 hours as prom appointment time. Advisor understood issues and affirmed that they would be corrected. Efficiently serviced, and returned tio me in 1.5 hours as promised. Waited at the dealership, Amenities were quite comfortable for. the waiting clients More

Thank you so much Jose Jimenez for you hard work and patience, thanks you I found what I was looking for, Volkswagen need to take care of employees like you. patience, thanks you I found what I was looking for, Volkswagen need to take care of employees like you. More

Everything was perfect. Good communication. I seriously Everything was perfect. Good communication. I seriously do not know what else you want me to write. I do not have too much time. If this is not enou Everything was perfect. Good communication. I seriously do not know what else you want me to write. I do not have too much time. If this is not enough, that is all you are getting. Thanks More

Appointment was easy to set up, when I arrived I was welcomed by Julian, he was very helpful and explained me exactly what was going to be done and how long it would take, I decided to drop it off and h welcomed by Julian, he was very helpful and explained me exactly what was going to be done and how long it would take, I decided to drop it off and he promptly arranged me a shuttle service. More

Ciro Ulloa and his team are very professional. The service received was excellent. They change the air conditioning cabinet air filter and provided the required services to the engine. Thank you service received was excellent. They change the air conditioning cabinet air filter and provided the required services to the engine. Thank you More

This was my first at this dealer and Daniel DeMena was so friendly and helpful. I ended up leaving with everything I needed. Definitely recommend coming here. friendly and helpful. I ended up leaving with everything I needed. Definitely recommend coming here. More

Muy amables y comprensivos ojalá todos los dealer y agentes fueran como ustedes muy contenta con el trabajo q hicieron y las atenciones a cualquier duda agentes fueran como ustedes muy contenta con el trabajo q hicieron y las atenciones a cualquier duda More

I had an issue with my vehicle so I went to Esserman. Not didn’t I found the help I was looking but also found great people with great customer service and willing to assist you with your issue. Definitely I didn’t I found the help I was looking but also found great people with great customer service and willing to assist you with your issue. Definitely I’ll be taking my car for service. Best VW dealer in MIAMI! More