Doral Volkswagen

The service department did not let me know about my brakes needed changing. Tried to get me to do both cv joints when only one was bad and didn't check all my fluids or rotate my tires for the 100k tu brakes needed changing. Tried to get me to do both cv joints when only one was bad and didn't check all my fluids or rotate my tires for the 100k tune up I brought it in for. More

Robert was awesome in his professionalism and attentiveness to the problem. A loaner was ready and waiting for me and my car was fixed and ready on the day promised attentiveness to the problem. A loaner was ready and waiting for me and my car was fixed and ready on the day promised More

2 hrs waiting for a 10' diagnosis (I'm not a mechanic but I found the broken part in 3 minutes) careless treatment to the car. (black stains inside) I found the broken part in 3 minutes) careless treatment to the car. (black stains inside) More

El dealer esta limpio te dan un buen trato, te oyen de los problemas qué tienes con tu auto y le dan solución la comunicación cliente _servicio_mecanico es buena 👍 los problemas qué tienes con tu auto y le dan solución la comunicación cliente _servicio_mecanico es buena 👍 More

Courteous, professional and prompt. I was presented with maintenance options for my vehicle, selected the best option for my needs and had my vehicle serviced within 4 hours. Good job Ciro! maintenance options for my vehicle, selected the best option for my needs and had my vehicle serviced within 4 hours. Good job Ciro! More

This dealership's customer service won me over from other Miami dealerships for service on my GTI. They are clear with their pricing, get the job done right and offer loaner vehicles for several warranty ser Miami dealerships for service on my GTI. They are clear with their pricing, get the job done right and offer loaner vehicles for several warranty services I had. I'll keep going back. More

I wish all services in my area were as good as Esserman International Volkswagen. It was easy to schedule the appointment for servicing my car. Mechanic was knowledgeable and sincerely warned about the tim International Volkswagen. It was easy to schedule the appointment for servicing my car. Mechanic was knowledgeable and sincerely warned about the time required for completion. Waiting area was clean, wifi worked great. Checkout was speedy. So I really can find nothing to complain about. Will be back as scheduled. More

I switched from another dealership's service department which is much closer to home because of the super service you guys offer! The level of service I receive there makes it worthwhile to drive a few ex which is much closer to home because of the super service you guys offer! The level of service I receive there makes it worthwhile to drive a few extra miles. Thank you! More

Excelente atención. Muy agradecida con todos los empleados. El lugar todo muy limpio y están siguiendo todas las medidas para el COVID 19. Excellent servicio empleados. El lugar todo muy limpio y están siguiendo todas las medidas para el COVID 19. Excellent servicio More

Very professional and excellent work team., they and specially Arelis have knowledge about all VW models, also they are friendly and nice guys, a big team. specially Arelis have knowledge about all VW models, also they are friendly and nice guys, a big team. More