Doral Volkswagen

Car was in the shop for an extended period with no contact/updates whatsoever from the service technician. Front end splash guard was not reinstalled contact/updates whatsoever from the service technician. Front end splash guard was not reinstalled More

Like always , I had a very good experience .For the last Like always , I had a very good experience . For the last few years I have been going there to check my car, and I only have good things to say abou Like always , I had a very good experience . For the last few years I have been going there to check my car, and I only have good things to say about your dealership. More

Great Service! I purchased a used 2017 VW Jetta at my credit union's annual car sale. I brought the car to Esserman VW for an up to date service (not knowing anythi I purchased a used 2017 VW Jetta at my credit union's annual car sale. I brought the car to Esserman VW for an up to date service (not knowing anything about previous services). Mr. Ulloa was very attentative and made sure that the vehicle was in great condition for my granddaughter. There were some minor items that were still under the 36th month warranty and those items were taken care of as well. I will be bringing the vehicle back to Esserman for all future services. More

Not crazy about service departments in general but Julian makes the experience effortless, attentive and forthright. And he’s personable making it easier to comprehend and interact with without feeling your makes the experience effortless, attentive and forthright. And he’s personable making it easier to comprehend and interact with without feeling your going to be charged or overcharged with anything. More

Excellent service Had a wonderful experience at this dealership. I was taken care of well and everyone I came across was very kind and helpful. I would definitely recom Had a wonderful experience at this dealership. I was taken care of well and everyone I came across was very kind and helpful. I would definitely recommend this dealership! More

They took care of my problem and I am more than happy! Amiable, efficient, and clean service! Couldn't ask for more, especially during these uncertain times. Thank you for your service, looking forward to Amiable, efficient, and clean service! Couldn't ask for more, especially during these uncertain times. Thank you for your service, looking forward to my next service date. More

Thank you I’m very pleased with the services. Everyone very kind and attentive. Felt very appreciated. Recommend one hundred percent. Hope all stay safe! very kind and attentive. Felt very appreciated. Recommend one hundred percent. Hope all stay safe! More

PRIMERA REVISIÓN DE VEHICULO Tenia cita programada a las 10am y fueron muy cumplidos, tomaron mis datos y me avisaron de forma efectiva sobre el estado de mi vehículo. Tenia cita programada a las 10am y fueron muy cumplidos, tomaron mis datos y me avisaron de forma efectiva sobre el estado de mi vehículo. More

Arelis and Humberto have great customer service skills - but they go beyond their call of duty to help you ! They made me feel comfortable and found the best options for me . Without a doubt both are amazin but they go beyond their call of duty to help you ! They made me feel comfortable and found the best options for me . Without a doubt both are amazing ! Thank you both More

Service department was excellent and accommodating considering that they were short staffed of mechanics. The wait was around 1-1/2 for basic oil change and 20000 service. considering that they were short staffed of mechanics. The wait was around 1-1/2 for basic oil change and 20000 service. More