Doral Volkswagen

Great job Was very pleased with the service level and customer service . Manny was very Helpful and friendly. Service was quick and efficient . Thank you I will Was very pleased with the service level and customer service . Manny was very Helpful and friendly. Service was quick and efficient . Thank you I will be back More

Incredible! The team at Esserman, in this case Esserman VW, is fantastic. Their service is amazing. They care about you and always strive to make sure your needs The team at Esserman, in this case Esserman VW, is fantastic. Their service is amazing. They care about you and always strive to make sure your needs are met. Robert is the best!!! He is patient (because I drove him crazy for a month since my car was there and a body shop, too) and kind and just an extremely nice human being. I’ve leased cars at Esserman since 2007 and everyone in that family is out of this world. You’ll never find any other dealer and service team like this. More

Forgot to unlock a seat belt We took our car for two reason: (i) check engine light was on, and (ii) a seat belt was locked (which is a serious safety concern. After getting ho We took our car for two reason: (i) check engine light was on, and (ii) a seat belt was locked (which is a serious safety concern. After getting home we noticed the seat belt was not unlocked. They didn't charge anything, but the problem was not resolved. More

Servíce Too lengthy , good service but once I paid it took almost an hour to get the vehicle. I had a coupon but did not apply until I claimed it at the time Too lengthy , good service but once I paid it took almost an hour to get the vehicle. I had a coupon but did not apply until I claimed it at the time of paying More

Dissatisfied Asked for an oil change and filter for advertised price of $79.99 and get a bill for almost $100.00. There is some sort of pills that were in the bill Asked for an oil change and filter for advertised price of $79.99 and get a bill for almost $100.00. There is some sort of pills that were in the bill, I didn’t know the car had a headache or fever that it needs pills. More

Window Issue Great and friendly people...willing to help right away. Had gone to another dealer, and the wait and people nothing compare to Esserman’s personnel. T Great and friendly people...willing to help right away. Had gone to another dealer, and the wait and people nothing compare to Esserman’s personnel. Thank you. 👍🏻👍🏻 More

I received prompt attention and courteous service. Andres was quick to respond. He was thorough by asking the right questions about previous service. He honored the coupon that had been sent via email Andres was quick to respond. He was thorough by asking the right questions about previous service. He honored the coupon that had been sent via email and was accurate on his time estimate for job completion. He was also polite. More

Great Service This was my first maintenance at Esserman. I was assisted by Greg Brady who is very polite and helpful. My car was done sooner than I expected and I w This was my first maintenance at Esserman. I was assisted by Greg Brady who is very polite and helpful. My car was done sooner than I expected and I went home happy with the whole service, including the car wash. Thank you. More

2015 volkswagen Over all the service was good !!! what really gave me confidence was Mr Julio GREAT CUSTOMER SERVICE. very detailed that you julio your a great ass Over all the service was good !!! what really gave me confidence was Mr Julio GREAT CUSTOMER SERVICE. very detailed that you julio your a great asset to Esserman . More

Excelente servicio La atención fue súper excelente ! Estoy muy contenta con mi vendedora Arelis Bravo y el manager Jay. Me brindaron la asesoría. Los recomiendo totalme La atención fue súper excelente ! Estoy muy contenta con mi vendedora Arelis Bravo y el manager Jay. Me brindaron la asesoría. Los recomiendo totalmente. Quedarán satisfechos More