Doral Volkswagen

Very professional Great staff, Mr. Manny Roque stayed in touch with me and was very helpful in getting my vehicle fixed on time. He is a true service professional who Great staff, Mr. Manny Roque stayed in touch with me and was very helpful in getting my vehicle fixed on time. He is a true service professional who has a very pleasant and genuine personality. More

Excellent Service I have known Oscar for a long time and he always provided with great service when he was a technician. He has now directed me to work with Greg as my I have known Oscar for a long time and he always provided with great service when he was a technician. He has now directed me to work with Greg as my service advisor and I couldn't be happier with Oscar's recommendation. Whenever I have needed service on any of my VWs, Greg has offered timely updates and he has let me know whenever the cars were ready. More

Maravillosa Julio el agente q me atiende es muy amable y trata de resolver mi problema lo mas pronto posible. Es una gran persona, y muy buen trabajador Julio el agente q me atiende es muy amable y trata de resolver mi problema lo mas pronto posible. Es una gran persona, y muy buen trabajador More

Great Experience Great, friendly service at a low price. Ciro has assisted me twice already and both times the work was done in a timely manner and I was even provided Great, friendly service at a low price. Ciro has assisted me twice already and both times the work was done in a timely manner and I was even provided with a Lyft to and from my home. I originally purchased the vehicle from Rick Case but will continue to visit the Esserman dealership from now on. Definitely recommend it! More

I matter Manny took the time to know what I needed and took care of it. He has great follow up and is consistent. He is agreat asset to your team. Manny took the time to know what I needed and took care of it. He has great follow up and is consistent. He is agreat asset to your team. More

Very Good The service was good , a busy place but fast . need less time for waiting but every thing was good . they need some loners ready to pick up . The service was good , a busy place but fast . need less time for waiting but every thing was good . they need some loners ready to pick up . More

Tire pressure sensor Service people are really nice, but i went for a problem with my tire pressure sensor that i have been having for over a year. The sensor goes off mor Service people are really nice, but i went for a problem with my tire pressure sensor that i have been having for over a year. The sensor goes off more often than normal. Sometimes 3 times a month. They keep saying that its ok but i still happens. I am worried about my safety while i drive with this warning that keep going off. In my last service they just said that they checked it but did not write anything on my receipt paper. Please let me know if there is anything else i should do. Thanks Antonio More

Easy no hassle experience Pleasure dealing with Rafael at Esserman...I drove 50 miles to pick up a pre-owned Passat which I viewed online and Rafael made the arrangements for a Pleasure dealing with Rafael at Esserman...I drove 50 miles to pick up a pre-owned Passat which I viewed online and Rafael made the arrangements for a quick and easy sale.....also received an Esserman bonus with my pre-owned vehicle that covers the power train for an odometer total of 120,000 miles besides the basic 2 yr 24,000 miles bumper to bumper protection....when buying used a very important bonus considering others do not offer any other warranty except the basic 2 yr...would definitely return to Esserman for future vehicles...highly recommend More

Fair experience, room for improvement Every one was courteous and polite; there were miscommunication about the price of additional services needed and regarding availability of products n Every one was courteous and polite; there were miscommunication about the price of additional services needed and regarding availability of products needed. Estimate was verbally given not in writing More

Great job Was very pleased with the service level and customer service . Manny was very Helpful and friendly. Service was quick and efficient . Thank you I will Was very pleased with the service level and customer service . Manny was very Helpful and friendly. Service was quick and efficient . Thank you I will be back More