
Doral Volkswagen
Doral, FL
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4,611 Reviews of Doral Volkswagen
Luis was AMAZING! After having done research on the car I wanted I went to Esserman International and met up with Luis Gutierrez there. He had already sold my sister 2 After having done research on the car I wanted I went to Esserman International and met up with Luis Gutierrez there. He had already sold my sister 2 Passats in the previous years and had been satisfied with the cars. He made the experience so quick and so easy and now I’m extático with my new Tiguan :) More
Perfect service I always receive excellent attention from the whole team! especially from Gred Brady! I am very happy with my jetta 2019, thank you very much guys I always receive excellent attention from the whole team! especially from Gred Brady! I am very happy with my jetta 2019, thank you very much guys More
Good service The service waiting area is nice, clean, comfortable. Thanks for the coffee and doughnuts! All personnel I met are courteous. Also liked the fact tha The service waiting area is nice, clean, comfortable. Thanks for the coffee and doughnuts! All personnel I met are courteous. Also liked the fact that I could have chosen a courtesy uber. I was on time for my appointment at 8:15 am and my car was taken in on time. Julio called on me at 10:30 with the service bill. Car was ready. At that time I was presented with service recommendations to decide on. Of the 4 items I signed off on 3 and the car had to go back Suggestion: It may be more efficient to give the customer any service recommendations at an earlier stage of the process and not having to take the car back. This is by no means a dissatisfaction with your services. It is only a suggestion which may or may not suit your internal service processes. I appreciate this opportunity. Thank you. More
Excellent customer service Fast and very professional customer service. Provided me with a drop-off service via Lyft Besides the oil change and the tire rotation, also did the Fast and very professional customer service. Provided me with a drop-off service via Lyft Besides the oil change and the tire rotation, also did the auto service recall in addition. I was very please with the service performed. More
Great Service When parking my car to head into work, I was unable to remove my keys. I quickly called and the young lady was able to provide me an appointment ASAP. When parking my car to head into work, I was unable to remove my keys. I quickly called and the young lady was able to provide me an appointment ASAP. I was easily guided by the employees to Greg whom was able to help me in such a short notice. This is my first time coming to this location and will definitely return if need be. Greg was straight to the point with what was needed to do and kept me updated on the progress. All in all, I must say this service center is doing a great job. Thank you to everyone. More
awesome Manuel Roque greeted me with a welcome smile and was very friendly and professional! My overall rating of oil change and recall service is a A+. Manuel Roque greeted me with a welcome smile and was very friendly and professional! My overall rating of oil change and recall service is a A+. More
Transparentes Me recibieron mi TOYOTA Corolla al mejor precio y el financista y el vendedor fue muy profesionales y transparentes en la negociación final logrando m Me recibieron mi TOYOTA Corolla al mejor precio y el financista y el vendedor fue muy profesionales y transparentes en la negociación final logrando mejor precio del que yo esperaba negociar finalmente More
Jetta 2019 This has been my second lease from VW in the past 5 years; I always lease from Ali his one of the best he always go out of his way to try to get you w This has been my second lease from VW in the past 5 years; I always lease from Ali his one of the best he always go out of his way to try to get you what you are looking for. I am a very satisfied customer. Thanks Ali More
Recall for software update Excelent service, excellent attention, very professional and courteuos, commitment to customer satisfaction even if they have to go the extra milento Excelent service, excellent attention, very professional and courteuos, commitment to customer satisfaction even if they have to go the extra milento reach it, very satisfied More
Fabulous service This is my fourth VW from Esserman because of the great service. In almost 12 years I have not been disappointed with the service center including the This is my fourth VW from Esserman because of the great service. In almost 12 years I have not been disappointed with the service center including the great people I deal with More