
Doral Volkswagen
Doral, FL
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4,582 Reviews of Doral Volkswagen
Excellent service Good service, excellent car, 100% recommended this dealer and Daniel mena he is the best seller. Esserman is a good dealer, quality and service in use Good service, excellent car, 100% recommended this dealer and Daniel mena he is the best seller. Esserman is a good dealer, quality and service in used and new car More
Excellent Service Very professional staff. Very helpful staff and great salesman Tulio. He got us a great deal on our trade in and on our new vehicle. Regarding the Very professional staff. Very helpful staff and great salesman Tulio. He got us a great deal on our trade in and on our new vehicle. Regarding the service it was excellent More
Excellent customer service! I have always received top notch service at Esserman Int VW dealership. Their service department is awesome! Never had to return my vehicle after gett I have always received top notch service at Esserman Int VW dealership. Their service department is awesome! Never had to return my vehicle after getting it serviced. Thank you, Greg! More
Recall went well but extra service price was ridiculous. We all hear how dealers overcharge for service but I've finally got some real comparison data. I went for a recall (which was done well, no complains) We all hear how dealers overcharge for service but I've finally got some real comparison data. I went for a recall (which was done well, no complains) and requested a quote just for a nob for the side mirror switch control. I was told that the nob was not sold separately and I had to buy the entire switch control for approximately $100 plus another $200+ for labor. Thus, more than $300 for this service. I declined and I was able to find the same part for $15.99 and a video that shows how to install it, which I can do it myself in less than 15 minutes. I am sorry but that's not justifiable and I am not bringing my car to the dealership for services ever again. More
Excellent Services and Professionals Excellent services, attention is the best .! Including financial Dept and all staffs, Congratulations Thank you Rayner Holmes and Luis Perez Lug Excellent services, attention is the best .! Including financial Dept and all staffs, Congratulations Thank you Rayner Holmes and Luis Perez Lugo Esserman Int Volkswagen Family :) . More
Great experience!! Upon arrival I was quickly met by Greg and he began inspection on my car. He thoroughly told me what the service was for and what was covered under my Upon arrival I was quickly met by Greg and he began inspection on my car. He thoroughly told me what the service was for and what was covered under my warranty. After about 30 minutes, they discovered a water pump issue which changed the amount of time my car would be needed and so Greg arranged for a me to get a ride home. I was then updated throughout the time my car was at Esserman and was told when it was ready to be picked up. Greg is a wonderful service member who understands customer needs and happily answers all questions. He is an asset to the Esserman team. I mentioned I had a year left in my lease and was interested in the Tiguan. His face lit up and he had to show me the new R-Line Tiguan. He then introduced me to Wilfredo who took all my information and told me a bit about himself. I look forward to working with him when I’m ready to move into a new lease. More
Excelent service I made an appointment online so when I got there was really quick to drop the car and get a lyft ride from the service representative. I made an appointment online so when I got there was really quick to drop the car and get a lyft ride from the service representative. More
Great experience on my 2nd lease I leased a Jetta with this dealer 3 years ago and it was time to renew. They didn’t disappoint once again, great customer service from Armando and we I leased a Jetta with this dealer 3 years ago and it was time to renew. They didn’t disappoint once again, great customer service from Armando and we got a good deal. More
great deal Very helpful staff and great salesman Luis Gutierrez. He got us a great deal on our trade in and on our new vehicle. Enjoyed the experience. Very helpful staff and great salesman Luis Gutierrez. He got us a great deal on our trade in and on our new vehicle. Enjoyed the experience. More
Súper Excelente Se siente uno como en familia, el trato, el afecto y la atención. El vendedor me encanto, me parecía que nos conocíamos de toda la vida, por lo que l Se siente uno como en familia, el trato, el afecto y la atención. El vendedor me encanto, me parecía que nos conocíamos de toda la vida, por lo que lo Felicito por su rapidez y colaboración en su trato. Le doy 5 estrellas More