
Doral Volkswagen
Doral, FL
Filter Reviews by Keyword
By Type
4,569 Reviews of Doral Volkswagen
Excellent service Very enjoyable experience. I liked that the service was fast, and that the place in which i waited offered internet, coffee and donuts. Greg, the guy Very enjoyable experience. I liked that the service was fast, and that the place in which i waited offered internet, coffee and donuts. Greg, the guy who assisted me, was super nice, he explained everything very good and he was right about how long this service would take. More
Good experience It was for a curtesy tire rotation, but the tire pressure and check engine lights came on. Nail in the tire and some minor engine trouble was diagnose It was for a curtesy tire rotation, but the tire pressure and check engine lights came on. Nail in the tire and some minor engine trouble was diagnosed and taken care of. Very nice staff, car was ready as promised. The only not so good point was a long wait to get my car back. More
Amazing I had a great experience. I recommend for others to come. The people are nice and friendly. They help the best they can. I didn’t have to wait long, q I had a great experience. I recommend for others to come. The people are nice and friendly. They help the best they can. I didn’t have to wait long, quick process. More
Fast and friendly By setting things up in advance over the phone, time spent picking up the vehicle was easy; no wait, paperwork was ready, car was ready. By setting things up in advance over the phone, time spent picking up the vehicle was easy; no wait, paperwork was ready, car was ready. More
Outstanding once again! Service is the key to a satisfied customer. That said, I am on my 4th vehicle from Esserman International Volkswagen. The sales staff is incredibly Service is the key to a satisfied customer. That said, I am on my 4th vehicle from Esserman International Volkswagen. The sales staff is incredibly knowledgeable, and spend a significant amount of time discussing my needs and budget without ever making me feel pressured into making a rash decision. Post sale, the customer service staff, managers, technicians, and mechanics, have been of the utmost caliber, making sure that my vehicle is well serviced and as importantly accommodating my schedule. I have referred a number of friends who have also become return customers and experienced the same quality of sales and service. A1 all the way!!! More
Amazing Service It is really nice to see that there are still companies such as esserman that focus on exceptional customer service. My car came out looking like new It is really nice to see that there are still companies such as esserman that focus on exceptional customer service. My car came out looking like new again and all I did was an oil change. More
Beyond Wonderful and Helpful I came to the dealer looking for a deal to trade in my lease that was expiring in November. I did not plan on leaning with a car that day, as I was st I came to the dealer looking for a deal to trade in my lease that was expiring in November. I did not plan on leaning with a car that day, as I was still shopping around but Claudia was such a great help and unlike any other salesperson I have ever encountered. She was not pushy at all and offered me a deal that was better than what I had before. Overall, I am so happy with my experience and my new car. I have been an Esserman Volkswagen customer for a very long time and will continue to be one. More
Multiple warning lights came on all at once. Ciro Ulloa greeted me with a smile and assured me that after a diagnosis is performed to discover the cause of the warning lights coming on that the s Ciro Ulloa greeted me with a smile and assured me that after a diagnosis is performed to discover the cause of the warning lights coming on that the service department would be able to correct the situation. He called me to give me a quote and I agreed to have the service performed. When I picked up my vehicle I was surprised that along with the service the vehicle was showroom clean. The inside was taken care of also. Great service. Thanks! More
Love this dealership! This is by far the best dealer to get a VW. Alberto and Rayner were great. I love my new car and I love the deal I was offered. I totally recommend th This is by far the best dealer to get a VW. Alberto and Rayner were great. I love my new car and I love the deal I was offered. I totally recommend this dealership. I’m very happy with my new car More
Airbag Recall and service I go the loner vehicle and as soon as the job was completed I was called to pick Up. A lot of the routine service was done and all work and concern we I go the loner vehicle and as soon as the job was completed I was called to pick Up. A lot of the routine service was done and all work and concern were address. More