Doral Volkswagen

Service It was good. The service just took a very long time to be complete. but it was good, greg was very nice and friendly. Thank you It was good. The service just took a very long time to be complete. but it was good, greg was very nice and friendly. Thank you More

Back to Volkswagen Mr. Ali, is a unique seller, he also knows every detail about the car, he answered all my questions without haste, at all times he was very clear and Mr. Ali, is a unique seller, he also knows every detail about the car, he answered all my questions without haste, at all times he was very clear and respectful. 200% recommended More

First time leasing This was my first time ever getting a car and the staff did a GREAT job showing me features of the car without being rushed or making me feel unimport This was my first time ever getting a car and the staff did a GREAT job showing me features of the car without being rushed or making me feel unimportant. They also helped me with financing so I was able to get a higher trim and still be on budget. Great first experience!! More

great customer service great job Andres, Listened to matter being addressed, assessed the matter, and had the problem resolved in a professional, timely and caring matter, G great job Andres, Listened to matter being addressed, assessed the matter, and had the problem resolved in a professional, timely and caring matter, Great Job! More

Oil change/ tire rotation Very impressed with the help of a young man called Greg Brady. Very focused on his job and with the upmost professionalism that impressed me for his a Very impressed with the help of a young man called Greg Brady. Very focused on his job and with the upmost professionalism that impressed me for his age. The service was very good and general. The only downside was the wait that took me almost thirty minutes to be help out on the “express lane”. (that supposedly there’s no waiting) I believe there’s a lack of personal that unfortunately makes the dealer look bad. More

Excellent service by mine Service consultant My service consultant took care of the needs of maintaining my car in great condition. Since the car needed to stay overnight I was provided a loner My service consultant took care of the needs of maintaining my car in great condition. Since the car needed to stay overnight I was provided a loner until the service on my car was completed More

VW service Greeted with smile Listened and read my concerns Explained about transmission Completely and cleaned quickly Explained about ordering piece un Greeted with smile Listened and read my concerns Explained about transmission Completely and cleaned quickly Explained about ordering piece under dashboard above steering wheel Waiting for call Nice manners More

Excellent Service I love coming to Esserman for my service because it blows the other options out of the water every time. Greg did the same the this past Saturday - th I love coming to Esserman for my service because it blows the other options out of the water every time. Greg did the same the this past Saturday - thank you. Always exceeding expectations! More

Loyal customer I've been a patron of this dealership's service center for a very long time (10+ years). The prices may be expensive, but that's common at all dealer I've been a patron of this dealership's service center for a very long time (10+ years). The prices may be expensive, but that's common at all dealerships across the board. Where they make up for it is in their customer service. They've always employed excellent service advertisers, and they always make me feel comfortable, and despite the price paid, I never felt cheated. In fact if I was ever not satisfied with the work completed (which has been rare), they went out of their way to make sure I was satisfied, without additional costs on my part. More

Great experience! I took my VW Atlas to a previous dealer for service and they were unable to find or fix the problem. I took it back again a few days later only to g I took my VW Atlas to a previous dealer for service and they were unable to find or fix the problem. I took it back again a few days later only to get the same response. I figured I would try a different dealer and I’m so glad I did. They were very friendly and helpful and they did get to the bottom of the issue and were able to resolve it :) I highly recommend this dealer for any of your service needs! More