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Doral Volkswagen

Doral, FL

4.7
4,569 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,569 Reviews of Doral Volkswagen

May 02, 2019

Excellent customer service great quality great service all the employees were very friendly I felt very confortable and I was very pleased with my lease. Thank you Rainier, Rayn More

by HIGHTEK55@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Plant, Rainier Garcia, Rayner Holmes
May 01, 2019

Wifredo Castro and Rayner Holmes were excellent advisors Please seek these 2 advisors to get the best sales and financing assistance. They are very patient , assertive, resourceful and to the point without t More

by REBERODRIGUEZ18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo Castro, Rayner Holmes
May 01, 2019 -

Doral Volkswagen responded

Hi Rebe, it's great to see you had such a terrific experience with us at Esserman Volkswagen. Thank you for taking the time to leave a review and we can't wait to help you soon!

May 01, 2019

Amazing! What a wonderful experience. Everyone, from our sales person Wilfredo to Jay the manager and Rayner in finance, were completely up front with me rega More

by BRAJA26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo Castro, Jay Plant, Rayner Holmes
May 01, 2019 -

Doral Volkswagen responded

Hi, thank you for taking the time to leave a review. It's terrific to hear you had such a stellar experience buying a vehicle at Esserman Volkswagen. We pride ourselves on exceptional customer service and our highly trained staff. Pleased to hear you enjoyed it and we look forward to helping you in the future.

May 01, 2019

Amazing! My visit to Esserman International was due to service on my vehicle. The service advisor was very helpful and the service performed was done extremely More

by Tanialuis16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Plant, Armando Borel, Rayner Holmes, Francisco Mora, Roberto Correa
May 01, 2019 -

Doral Volkswagen responded

Hi, we are stoked to see you had a five-star experience with us. Our staff is dedicated to ensuring our customers receive the best service available. It's great to see your experience wasn't any different. Hope to see you again soon!

April 30, 2019

Excelente servicio muy buena atención al publico, todo muy limpio el personal bien atrnto. En general recomiendo este Dealer . Todo elnpersonal excelente. Excelentes en More

by SORAYA0669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arelis Bravo
May 01, 2019 -

Doral Volkswagen responded

Hola, gracias por elegir Esserman Volkswagen para las necesidades de tu vehículo. Nuestro equipo está siempre listo y dispuesto a ayudar a uno de nuestros clientes a volver a la carretera de manera rápida y segura. Nos complace escuchar que disfrutó su experiencia con nosotros y esperamos poder ayudarlo nuevamente.

April 30, 2019

Above and beyond I arrived early Monday morning and Cesar welcomed me very professional and friendly. He explained the whole process and what my car has. He gave me th More

by JVHAPPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Adames
May 01, 2019 -

Doral Volkswagen responded

Hi, thank you for taking the time to leave us some feedback! Our service team at Esserman Volkswagen aims to be transparent and keep an open line of communication regarding all work done on a customer's vehicle. Pleased to hear you enjoyed our communication methods and we hope to see you again!

April 30, 2019

Professional & stellar service I've been a long time Esserman client and have always received nothing but the best, courteous, helpful service from the service advisers and staff. More

by Vanealpizar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabino in sales , Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi! Thank you for taking the time to give us this amazing feedback! This is why we do what we do, to help our customers get the exceptional customer service they deserve. Our entire team loves working with our customers. Thanks for choosing Esserman Volkswagen and we can't wait to help you again.

April 30, 2019

I got good information and I left satisfied. My experience was good about the sales manager Mr. Alfredo Osuna and the seller Mr. Julio Casas. I got good information and I left satisfied. More

by GFMORASSUTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Osuna
May 01, 2019 -

Doral Volkswagen responded

Hi, we are stoked to see you had a five-star experience with our sales department and Alfredo. Our staff is dedicated to ensuring our customers receive the best customer service available. It's great to see your experience wasn't any different. Hope to see you again soon!

April 29, 2019

Great Service! The only place I go to do anything with my car! Cesar is awesome, the service was done very quickly and I would definitely come back! More

by Empascual12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Adames
May 01, 2019 -

Doral Volkswagen responded

H!i Thanks for the review. We aim to give our customers unparalleled customer service and a great overall experience at our dealership. Pleased to hear you enjoyed working with Cesar and we look forward to helping you in the future.

April 29, 2019

We are very happy im very happy with Esserman I have been leasing VWs for over 20 years with South Motors and this time went to Esserman instead since it is closer to home. I was very happy with More

by BAROMAYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo Castro, Jay Plant, Rayner Holmes
May 01, 2019 -

Doral Volkswagen responded

Hi! Thank you for taking the time to give us this amazing feedback! This is why we do what we do, to help our customers get the exceptional customer service they deserve. Our staff enjoys working with and assisting our customers with whatever they need. Thanks for choosing us and we can't wait to help you again.

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