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Doral Volkswagen

Doral, FL

4.7
4,571 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,571 Reviews of Doral Volkswagen

April 29, 2019

Great Service! The only place I go to do anything with my car! Cesar is awesome, the service was done very quickly and I would definitely come back! More

by Empascual12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Adames
May 01, 2019 -

Doral Volkswagen responded

H!i Thanks for the review. We aim to give our customers unparalleled customer service and a great overall experience at our dealership. Pleased to hear you enjoyed working with Cesar and we look forward to helping you in the future.

April 29, 2019

We are very happy im very happy with Esserman I have been leasing VWs for over 20 years with South Motors and this time went to Esserman instead since it is closer to home. I was very happy with More

by BAROMAYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo Castro, Jay Plant, Rayner Holmes
May 01, 2019 -

Doral Volkswagen responded

Hi! Thank you for taking the time to give us this amazing feedback! This is why we do what we do, to help our customers get the exceptional customer service they deserve. Our staff enjoys working with and assisting our customers with whatever they need. Thanks for choosing us and we can't wait to help you again.

April 29, 2019

Excellent like always Most professional advisor Bradyand service manager Francisco always on top of things clean location and fast service delivered vehicle clean an with a More

by CALVAREZ8915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Mora, Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi C. Alvarez, it's great to see you enjoyed our service department. We aim to make the process as smooth as possible. Thanks for taking the time to leave us some feedback and we can't wait to assist you again!

April 27, 2019

My sell person Jovan Agular was fantastic and profession. The sell person name Jovan Agular was extremely helpful professional very friendly I highly recommend him. I've deal with him for the past 10 years More

by LUCAS1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Agular excellent top-of-the-line very professional highly recommended
May 01, 2019 -

Doral Volkswagen responded

Hi Lucas, thanks for taking the time to leave us some feedback. It's terrific to hear you had the best experience with Jovan. Our entire sales team is dedicated to helping our customers find their perfect car at the perfect price. Congrats on the new car and we hope to see you again for its first service.

April 27, 2019

Fast and friendly service Roberto was quick and efficient in handling the issues and following up. Service was pretty quick. Center well kept clean.and neat. Offer good coffee More

by Rabih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Correa
May 01, 2019 -

Doral Volkswagen responded

Hi Rabih, thank you for taking the time to leave us a review, we appreciate it. Esserman Volkswagen is proud to give our customers excellent service. Our customers are our main priority so keeping them satisfied is important to us. Happy to hear you enjoyed your time with us and we can't wait to assist you again!

April 25, 2019

exelente El servicio fue exelente y siempre he ido al doler a hacer el servicio demicarro. Siempre han sido muy amables y atentos a resolver mis dudas.. gracia More

by PILARGUERRERO63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Correa
May 01, 2019 -

Doral Volkswagen responded

¡Hola! Gracias por la respuesta. Nuestro objetivo es brindar a nuestros clientes un servicio de atención al cliente sin igual y una gran experiencia general en nuestro concesionario. Nos complace saber que disfrutó trabajando con Esserman Volkswagen y esperamos poder ayudarlo en el futuro.

April 24, 2019

30000 Service Excellent service, my service advisor took care of me and my car since the first moment, I highly recommend this facility to everyone looking for hone More

by JORGEGUERRAGONZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Roberto Correa
May 01, 2019 -

Doral Volkswagen responded

Hi Jorge, thanks for taking the time to leave us some feedback. It's terrific to hear you the best experience with Roberto and Luis. Our entire service team is dedicated to helping our customers. We hope to help you again soon!

April 24, 2019

Excellent I would offered customer either rebuilt or re-man parts: 1,300 dollars for a alternator is very hard to understand; when rebuilt's or re man parts c More

by MALVAREZ1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Mora, Ciro Ulloa
May 01, 2019 -

Doral Volkswagen responded

Hi, thanks for taking the time to leave us some feedback! We are pleased to hear you had such a great experience with us! We hope to see you again!

April 24, 2019

Mixed feelings Dealer rep, Gregg, is great person to deal with, hoping he is always available when I need to be there. Got a loaner, good and thanks. My car got new More

by ENG.JCASTANEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi Deborah! Thanks for leaving us a review. Greg and the rest of our service team are dedicated to giving our clients an efficient experience with professional service. We are happy you enjoyed the repair process with us and we hope you'll choose us again to assist you in the future.

April 23, 2019

Excellence Even before I got to the dealer I was already taken care of! My advisor had everything prepared for me. Even the loaner was ready for me! Excellent s More

by YSZEPEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi! Thank you for the review. Greg is one of the best! Pleased to hear everything was ready to go when you got there. Thanks for choosing Esserman Volkswagen. We can't wait to help you again!

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