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Doral Volkswagen

Doral, FL

4.7
4,564 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,564 Reviews of Doral Volkswagen

April 16, 2019

no horn for about a month Took my car to fix the horn, they fixed it and it stopped working again, then I took it again, fixed it and stopped working again. I’ve been trying to More

by VICKYSERRA20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi Vicky, thank you for taking the time to leave us a review. We pride ourselves on providing exceptional service and quality of work. Although this may not have been your initial experience with us, we encourage you to reach out to us again so we can get to the bottom of this. We look forward to hearing from you.

April 15, 2019

Simply outstanding Thanks again for your help. Great service, share with the team that we are indeed thankful and that we trust you making sure the car is safe More

by GERALDO.LAVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Borel, Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi Geraldo, thanks for the feedback! We thoroughly enjoy assisting our customers and providing them with our legendary service. Glad to hear you loved your experience and we can't wait to see you again!

April 15, 2019

10,000 mile service Excellent service and communication. Everybody is so nice and friendly, making the experience fast and pleasant. Greg, my service advisor is outstandi More

by Josepumarino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi Jose, thanks for the feedback! We thoroughly enjoy assisting our customers and providing them with our legendary service. Glad to hear you loved your experience and we can't wait to see you again!

April 15, 2019

Great live and postive atmosphere Greg was over top and very professional I was able to get a beautiful courtesy car Service to my car was done quickly and efficiently More

by NANAKAI40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi Nanakai40, thanks for the feedback! We thoroughly enjoy assisting our customers and providing them with our legendary service. Glad to hear you loved your experience and we can't wait to see you again!

April 15, 2019

Very good service Thank you very much for everything, the service has been excellent, Tulio Pulgar is a great person and I recommend it whenever I can. and my jetta ha More

by LUISFERNANDOVARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tulio Pulgar, Andres Teran
May 01, 2019 -

Doral Volkswagen responded

Hi Luis, thanks for the feedback! We thoroughly enjoy assisting our customers and providing them with our legendary service. Glad to hear you loved your experience and we can't wait to see you again!

April 14, 2019

Esserman VW I drove out of Esserman VW with my first financed car under my name. While there I felt well taken care of and the process was speedy and painless. More

by ANACASTELLANO96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Plant, Tulio Pulgar
May 01, 2019 -

Doral Volkswagen responded

Hi Ana, thanks for the feedback! We thoroughly enjoy assisting our customers and providing them with our legendary service. Glad to hear you loved your experience and we can't wait to see you again!

April 13, 2019

Great experience! It was a great experience and the sales man and staff were all very nice and professional. I would recommend to other friends and family. More

by MOON01064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Plant, Luis Gutierrez, Rayner Holmes
May 01, 2019 -

Doral Volkswagen responded

Hi Moon01064, it's great to hear you had such a terrific experience with Luis, Rayner, and Jay! Our entire staff is dedicated to the customer and ensuring our clients receive the best service out there. Thanks for choosing us and we can't wait to help you again!

April 11, 2019

My first new car!! I would like to say that Esserman International has created the perfect enviroment for everyone who wants to buy or lease a car. I choose Esserman due More

by SREYESALONSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Plant, Luis Gutierrez, Armando Borel
May 01, 2019 -

Doral Volkswagen responded

Hi SReyes, it's great to hear you had such a terrific experience with Armando, Luis, and Jay! Our entire staff is dedicated to the customer and ensuring our clients receive the best service out there. Thanks for choosing us and we can't wait to help you again!

April 11, 2019

New Kban VW I want to thank Esserman VW Dealer. For my new Passat 2019 and special thank to the best sale person in the world Claudia Franco. Thank you !!!!!! More

by ARIELE2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Franco
May 01, 2019 -

Doral Volkswagen responded

Hi Ariele, thanks for taking the time to leave us some feedback. It's terrific to hear you the best experience with Claudio. Our entire sales team is dedicated to helping our customers their perfect Volkswagen at the perfect price. Congrats on the new Passat and we hope to see you again for its first service.

April 10, 2019

Great service every time. Always come here for maintenances and always had a great experience, main issues has been oil change and tire replacement and they have always been ex More

by EMILIODEVESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi Emilio, t's great to see you had such a wonderful time at our dealership. We take great pride in treating our customers like family. Thanks for choosing Esserman Volkswagen and we hope to assist you again soon.

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