Doral Volkswagen

Always Great My experience is this visit was really good The diagnostic was very honest and the entire team provided me a great customer service. As always . My experience is this visit was really good The diagnostic was very honest and the entire team provided me a great customer service. As always . More

Oil change In n out so fast !!!that I went to my service adviser are you sure they are done ? He said yes see you in 10000 miles !! Thanks Bismarck !!! In n out so fast !!!that I went to my service adviser are you sure they are done ? He said yes see you in 10000 miles !! Thanks Bismarck !!! More

faster, gentle and excellent Greg was great! faster, cordially and the place was clean no waiting time, they called me to see if I want to change or replace any other little issue Greg was great! faster, cordially and the place was clean no waiting time, they called me to see if I want to change or replace any other little issues, they don't do anything with out ask me More

Excellent I showed up to the dealership without an appointment. Gregory Brady greeted me with a smile, even though he was very busy at the time. He quickly affi I showed up to the dealership without an appointment. Gregory Brady greeted me with a smile, even though he was very busy at the time. He quickly affirmed he was going to be able to service my car, which he did immediately. I was out of there within an hour and a half and was very please with the whole experience. Gregory is a tremendous asset to this dealership and should be recognized for his outstanding commitment to service! More

Oil change They were great. Super friendly and knowledgeable. Robert was extremely nice and walked me through each step of the process. Will highly recommend any They were great. Super friendly and knowledgeable. Robert was extremely nice and walked me through each step of the process. Will highly recommend anyone to go there. More

Great Service Bismarck Guerrero took care of our 2016 Passat's 30,000 mile service, found a defect in the battery which would have caused it to fail, replaced it an Bismarck Guerrero took care of our 2016 Passat's 30,000 mile service, found a defect in the battery which would have caused it to fail, replaced it and had me in and out of the dealership in no time. This is the level of service that bringing us back for over 11 years and at least 8 family cars! More

Great customer service Bismark is great! Always extremely helpful. Bismark is great with giving you calls to update you on what is going on with your car. Great service! Bismark is great! Always extremely helpful. Bismark is great with giving you calls to update you on what is going on with your car. Great service! More

Maintenance Excellent Service Advisor was told everything I need to hear . Everything was done on time . The Service Advisor always checking on the steps of the s Excellent Service Advisor was told everything I need to hear . Everything was done on time . The Service Advisor always checking on the steps of the service being done More

Jetta Sportwagon Service Ciro was extremely helpful and the service department was efficient. Ciro communicated via phone and email, explained the issues needing attention, an Ciro was extremely helpful and the service department was efficient. Ciro communicated via phone and email, explained the issues needing attention, and helped prioritize the necessary repairs. More

Professional First Class Service Bismarck Guerro was very knowledgeable and professional and knew exactly how to handle my appointment with minimum waiting in the lounge for my car to Bismarck Guerro was very knowledgeable and professional and knew exactly how to handle my appointment with minimum waiting in the lounge for my car to be finished. First class customer service is what I have come to expect and get at Esserman VW...and that's what I got! Great job! More