Doral Volkswagen

Satisfied Customer Ciro was very professional and helpful through my service experience. He's a pretty cool guy, he explained to me everything that had been performed an Ciro was very professional and helpful through my service experience. He's a pretty cool guy, he explained to me everything that had been performed and that my vehicle was in great shape. More

Satisfied Was acknowledge By Roberto he was friendly and professional. I will be back for any repairs or maintenance my car needs. Plus not far from home. Was acknowledge By Roberto he was friendly and professional. I will be back for any repairs or maintenance my car needs. Plus not far from home. More

Great service and friendly staff I was really impressed with the service and friendliness of the staff. The work on my car was completed earlier than promised. I loved the option to I was really impressed with the service and friendliness of the staff. The work on my car was completed earlier than promised. I loved the option to use their Lyft service to go back home to wait for my car at no charge. Definitely recommend Esserman! More

10000 Great service, good work, friendly, they pick you up when work has been completed, no delays always a good service no payments needed to be done Great service, good work, friendly, they pick you up when work has been completed, no delays always a good service no payments needed to be done More

Overall professional and customer service oriented experienc Prompt and professional service upon my vehicle arriving at the dealership. Mr. Brady works with you in a professional matter and will do his best to Prompt and professional service upon my vehicle arriving at the dealership. Mr. Brady works with you in a professional matter and will do his best to meet your needs. More

An unexpected service From the greeting and directions offered by the gentleman in the service arrival area, to my Service Rep, Ciro's attentiveness, to the friendly, profe From the greeting and directions offered by the gentleman in the service arrival area, to my Service Rep, Ciro's attentiveness, to the friendly, professional cashier assisting with my checkout, I always feel welcome and confident that when my service is completed my concerns have been met. I believe this service department is one of the reasons why I continue to lease and buy VW's. As a female, being able to trust in repair advise is a priority. Placing my trust in Ciro has given me confidence that my car will operate properly until the next recommended service, More

A very satisfied customer Ms. Arelis Bravo was very professional and customer needs oriented. She showed and explained us the options making easy for us to make our decision. Ms. Arelis Bravo was very professional and customer needs oriented. She showed and explained us the options making easy for us to make our decision. Also Ms.Gloria Moscoso and Mr.Humberto Hernandez were very helpful, professional and courteous. They make our experience wonderful. More

Great Customer Service Very nice and helpful! My experience is always good with the team and the waiting time is fair. Excellent customer service, nice environment and very Very nice and helpful! My experience is always good with the team and the waiting time is fair. Excellent customer service, nice environment and very honest. More

Always Great My experience is this visit was really good The diagnostic was very honest and the entire team provided me a great customer service. As always . My experience is this visit was really good The diagnostic was very honest and the entire team provided me a great customer service. As always . More

faster, gentle and excellent Greg was great! faster, cordially and the place was clean no waiting time, they called me to see if I want to change or replace any other little issue Greg was great! faster, cordially and the place was clean no waiting time, they called me to see if I want to change or replace any other little issues, they don't do anything with out ask me More