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Doral Volkswagen

Doral, FL

4.7
4,569 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,569 Reviews of Doral Volkswagen

November 23, 2018

Costumer Service Great costumer service. It’s a bit expensive but the service is great. Everybody is very friendly and the on site rental service is very convenient. More

by NANNETTEVELEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 04, 2018 -

Doral Volkswagen responded

Hi NannetteVelez, we at Esserman International Volkswagen strive to supply unparalleled customer service to our patrons. We are pleased you had a great experience within our service department. Hope to see you again!

November 22, 2018

Excellent customer service. My tire pressure was low, so I drove to the dealer without an appointment. Luckily, I was assisted immediately and was able to replace my tire on the More

by VILCHEZ.TATIANA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 04, 2018 -

Doral Volkswagen responded

Hi Vilchez.Tatiana4, thank you for choosing Esserman International Volkswagen for your servicing needs. We aim to provide unparalleled customer service to all our customers. We hope to see you again!

November 22, 2018

Excellent service Very good services and excellent customer service, since the salesman (Luis) all the way to the manager (Jay), will go back against Thank you- Enriq More

by javier19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Plant, Luis Gutierrez
Dec 04, 2018 -

Doral Volkswagen responded

Hi Javier19, we seek to supply the customer with a great car buying experience. Thank you for your feedback and enjoy your new Volkswagen!

November 21, 2018

great service Thank you for your help and getting me out as quick as posible , thank you Bismarck , my car was clean better than before I got there.AAA More

by LINDAMORENA76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
Dec 04, 2018 -

Doral Volkswagen responded

Hi LindaMorena76, we pride ourselves on providing timely service to all our patrons. Thank you for choosing Esserman International Volkswagen and we hope to see you again!

November 21, 2018

Great service...and you can get a Lyft! It is always a pleasure to visit Esserman. I have been working closely with Greg for a few months now and he is always a pleasure to work with. A defi More

by BRIAN DEBIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg (service advisor)
Dec 04, 2018 -

Doral Volkswagen responded

Hi Brian Debien, we are happy to hear you had a great experience with Greg and our service department. Thank you for choosing Esserman International Volkswagen for your car servicing needs and we hope to see you again!

November 21, 2018

Grade A customer service. Highly recommend dealer. Knowledgeable Mechanics and consultants. Took my golf sport wagon in for a sunroof leak it had. Previous owner had the car f More

by MIKOJONES591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bismark Guerrero
Dec 04, 2018 -

Doral Volkswagen responded

Hi MikoJones591, here at Esserman International Volkswagen we take great pride in our knowledgeable personnel. We are pleased they were able to fix your sunroof leak correctly. Enjoy your Golf SportWagen and hope to see you again!

November 19, 2018

Very good service This was my first time going to this Volkswagen and I think I will be going there. This guys, Greg, was very nice and kindly. More

by titoluna07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 04, 2018 -

Doral Volkswagen responded

Hi TitoLuna07, we are pleased you had a great first experience at Esserman International Volkswagen. Greg and the other service personnel strive to provide excellent customer care for all patrons.

November 19, 2018

Very professional Took my daughter’s Jetta for the recommended oil change and tire rotation. Was impressed that there was no pressure to sell extra services like I hav More

by Alcides.rondon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 04, 2018 -

Doral Volkswagen responded

Hi Alcides.Rondon, thank you for choosing Esserman International Volkswagen for your daughter's Jetta. We aim to provide a comfortable service experience, in a timely manner. Hope to see you again!

November 19, 2018

Excellent service at Esserman I took my car to Esserman VW and received excellent service from Ciro Ulloa. Mr Ulloa was very knowledgeable in my vehicle and it’s problem. Mr. Ulloa More

by JLGONZALEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Dec 04, 2018 -

Doral Volkswagen responded

Hi JLGonzalez1, thank you for taking the time to leave such great feedback. We pride ourselves on our expert personnel, that is attentive to the needs of the customer. Hope to see you again!

November 19, 2018

Excellent Service Consistently excellent customer care and service. The Service personnel is professional and explain everything prior to the work being done and updat More

by Miketdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Personnel
Dec 04, 2018 -

Doral Volkswagen responded

Hi MikeTDI, thank you for taking the time to give such excellent feedback. We aim to provide superior customer service to all our clients. Hope to see you again!

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