
Doral Volkswagen
Doral, FL
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4,611 Reviews of Doral Volkswagen
Andre is the Best! I brought my car in for maintenance and to replace a brake light. I did not have an appointment, but Anres, the young service represenrative was very I brought my car in for maintenance and to replace a brake light. I did not have an appointment, but Anres, the young service represenrative was very accommodating. He fit the service in and was courteous and professional. He also arranged for Lyft ti drivevme yo the adjacent mall and back. It was a very pleasant experience and time well spent. More
Ecelent service They replace the radio,happy with the service The complete crew is fantastic,thi's my firt VW,i was driving Kia anda Acura, i'm happy customer They replace the radio,happy with the service The complete crew is fantastic,thi's my firt VW,i was driving Kia anda Acura, i'm happy customer More
Excellence in Customer Service My service advisor, Bismarck Guerrero is always very professional and understands how to treat and offer assistance always considering the time and qu My service advisor, Bismarck Guerrero is always very professional and understands how to treat and offer assistance always considering the time and quality of service. I trust his guidance always. Top notch person. More
Prompt Attention and very service oriented people I was very pleased with the handling of my trade in and the details to delivery. I did most of my work over the phone and all was ready to go. I was very pleased with the handling of my trade in and the details to delivery. I did most of my work over the phone and all was ready to go. More
Easy and convenient I was there for a regular oil change and 2 recalls I had on my car, and I was treated nice and with so much respect, thank you and I definitely will c I was there for a regular oil change and 2 recalls I had on my car, and I was treated nice and with so much respect, thank you and I definitely will come back there, you guys earned it More
Recall visit Our visit was awesome beginning with the warm greeting by the service representative and ending with the delivery of our freshly washed car. Great wo Our visit was awesome beginning with the warm greeting by the service representative and ending with the delivery of our freshly washed car. Great work by your service team, we will surely be back. Merry Christmas and happy New Years More
Difference makers Aftet Joe Benitez left, I had to deal with incompetent service advisors at Esserman to the point in which I lost all my confident in Esserman VW ser Aftet Joe Benitez left, I had to deal with incompetent service advisors at Esserman to the point in which I lost all my confident in Esserman VW service department . Because of that I replaced one of my 2 VW with a different manufacturer. Upon returning back hoping that I find an service advisor that was helpful I came across Greg which provided me with the service advisor experience that makes me want to return for future services and possibly add more VW to my garage in the future. Buying a car is a 3-4 hours window but a good service advisor could provide a bridge to a customer and that dealer for years . More
Excellent in every experience For 10 years or so, Im a costumer of Esserman and hace No regrets, and every deal for me is better , today was a very nice experience no time wasted e For 10 years or so, Im a costumer of Esserman and hace No regrets, and every deal for me is better , today was a very nice experience no time wasted everything that Ieas expecting was full filled More
Excellent service representatative Awesome service experience at this dealership.,............................. Service was performed well beyond my expectations. Ciro, was extremely kn Awesome service experience at this dealership.,............................. Service was performed well beyond my expectations. Ciro, was extremely knowledgeable and well versed in dealing with the public. More
Great service! Greg was super helpful and easy going! He made sure i knew exactly what they were doing to my car and why, i could tell he knew what he was doing. Fun Greg was super helpful and easy going! He made sure i knew exactly what they were doing to my car and why, i could tell he knew what he was doing. Funny guy! More