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Doral Volkswagen

Doral, FL

4.8
4,611 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,611 Reviews of Doral Volkswagen

December 28, 2018

Andre is the Best! I brought my car in for maintenance and to replace a brake light. I did not have an appointment, but Anres, the young service represenrative was very More

by ALINAMCALDERIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Teran
Dec 28, 2018 -

Doral Volkswagen responded

Hi Alinamcalderin, thanks for the stellar review. We go the extra mile to ensure the customer receives superior service, including requesting Lyft rides to the mall. Happy to hear you had a great experience and we can't wait to see you again!

December 28, 2018

Ecelent service They replace the radio,happy with the service The complete crew is fantastic,thi's my firt VW,i was driving Kia anda Acura, i'm happy customer More

by JORGEF310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Aragon, Feroze Ali, Cesar Adames
Dec 28, 2018 -

Doral Volkswagen responded

Hi Jorgef310, thanks for the feedback. We work hard to give our customers excellent service. Pleased to hear your radio was replaced and you had a great experience with us. Hope to see you again!

December 27, 2018

Excellence in Customer Service My service advisor, Bismarck Guerrero is always very professional and understands how to treat and offer assistance always considering the time and qu More

by CONNIE033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
Dec 28, 2018 -

Doral Volkswagen responded

Hi Connie033, thank you for the great feedback. We strive to provide our customers with professional service, putting their needs at the core of what we do. Pleased to hear you had a great experience with us. Hope to see you again!

December 24, 2018

Prompt Attention and very service oriented people I was very pleased with the handling of my trade in and the details to delivery. I did most of my work over the phone and all was ready to go. More

by LAZICRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
used car department
Dec 26, 2018 -

Doral Volkswagen responded

Hi Lazicri, thanks for the great feedback. We strive to ensure that all customers are helped in a prompt manner. Happy to hear you had a excellent experience with us and we look forward to seeing you again.

December 24, 2018

Easy and convenient I was there for a regular oil change and 2 recalls I had on my car, and I was treated nice and with so much respect, thank you and I definitely will c More

by ALCARTAYA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Dec 26, 2018 -

Doral Volkswagen responded

Hello! Thank you for the amazing feedback. We try to ensure all our customers receive the attention and care they need. Pleased to hear you had an excellent experience. We can't wait for you to come back!

December 24, 2018

Recall visit Our visit was awesome beginning with the warm greeting by the service representative and ending with the delivery of our freshly washed car. Great wo More

by STALEYKG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Dec 26, 2018 -

Doral Volkswagen responded

Hi StaleyKG, thank you for the great review. We aim to please our customers with amazing customer service and knowledgeable experts. Pleased to hear you had an exceptional experience, we look forward to seeing you again!

December 22, 2018

Difference makers Aftet Joe Benitez left, I had to deal with incompetent service advisors at Esserman to the point in which I lost all my confident in Esserman VW ser More

by SMF26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Dec 26, 2018 -

Doral Volkswagen responded

Hello. Thank you for the feedback. We are happy to hear you Greg provided you with exceptional service. Hope to see you again!

December 22, 2018

Excellent in every experience For 10 years or so, Im a costumer of Esserman and hace No regrets, and every deal for me is better , today was a very nice experience no time wasted e More

by dominican55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Drop Top Social, Arelis Bravo, Bismarck Guerrero
Dec 26, 2018 -

Doral Volkswagen responded

Hello! Thanks for the feedback. We are happy to hear you had a great experience with us as we aim to please. Congrats on the new car and we hope to see you again!

December 21, 2018

Excellent service representatative Awesome service experience at this dealership.,............................. Service was performed well beyond my expectations. Ciro, was extremely kn More

by Gonzo3233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Dec 21, 2018 -

Doral Volkswagen responded

Hi Gonzo3233, thank you for taking the time to leave us a review. We strive to provide exceptional service to all our patrons. Pleased your experience with us was a great one and we look forward to seeing you again!

December 20, 2018

Great service! Greg was super helpful and easy going! He made sure i knew exactly what they were doing to my car and why, i could tell he knew what he was doing. Fun More

by ADRIANA_RAM_SEQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Dec 20, 2018 -

Doral Volkswagen responded

Hi Adriana_Ram_SEQ, thanks for taking the time to leave an amazing review. We try to provide our customers with all the necessary details regarding their service. Glad you had a great experience with us and we hope to see you again!

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