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Doral Volkswagen

Doral, FL

4.7
4,569 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,569 Reviews of Doral Volkswagen

December 03, 2018

TOO MUCH TIME JUST TO FIX A FLAT TIRE IT TOOK MORE THAN AN HOUR AND A HALF.....EVEN MR. JULIO CASAS THE SALES REPRESENTATIVE ASKED ME WHEN HE SAW MW "ARE U STILL H More

by Anibalcvaldes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ANDRES ( HE WAS VERY HELPFUL...BUT....)AS JULIO CASAS WHO TRY TO HELP ME
November 30, 2018

Always first class, friendly and professional Very professional service department employees, especially Bismarck Guerra, who handle your problems and concerns without a hitch. Always enjoyable to More

by Don S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guerra, Bismarck, Marcia San German
Dec 04, 2018 -

Doral Volkswagen responded

Hi Don S., thank you for taking the time to leave such a great review. We pride ourselves on providing excellent customer service. Hope to see you again!

November 30, 2018

Awesome Experience! It was my first time buying from this dealership and it was a great experience. I got a good price and vehicle was exactly what I wanted! Thanks to al More

by blue237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance manager Rayner Holmes and Darryl , Jay Plant, Rainier Garcia
Dec 04, 2018 -

Doral Volkswagen responded

Hi Blue237, at Esserman International Volkswagen we aim to provide excellent service to our customers. Thank you for visiting us and enjoy your Volkswagen!

November 29, 2018

Great service Dealt with Jose, he was very patient and knowledgable.. Reviewed all his inventory and details of the car we were interested in. I definitely recomme More

by PITA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Dec 04, 2018 -

Doral Volkswagen responded

Hi Pita27, thank you for choosing Esserman International Volkswagen for your car buying needs. We strive to give all customers a superior car buying experience. We hope to see you again and congrats on your car!

November 29, 2018

Esserman Intl. As expected I went there as suggested by a friend and immediately felt supported. the courtesy was great. the knowledge of car just as much. the ability to provid More

by JOHN.BERTOZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
Dec 04, 2018 -

Doral Volkswagen responded

Hi John.Bertozzi, your friend is very wise! We are pleased you had such a great experience at Esserman International Volkswagen and hope to see you again. Enjoy your new set of wheels!

November 29, 2018

We now have two cars that we got from Esserman VW very happy Starting with the dedicated and attentive service of Feroze, he is truly dedicated and professional; he has addressed our needs and found suitable sol More

by EUCLIDESMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feroze Ali
Dec 04, 2018 -

Doral Volkswagen responded

Hi Euclidesmm, thank you for taking the time to leave such great feedback. We strive to provide excellent customer service that leads to a comfortable and informative car buying decision. Thank you for visiting us and enjoy your new Volkswagen!

November 28, 2018

Excellent I'm very pleased with the service the car feels brand new (Ciro) is always very helpful. Every time I've brought my car in you guys do an excellent jo More

by Omarferrer0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro and Greg
Dec 04, 2018 -

Doral Volkswagen responded

Hi Omarferrer0425, we are happy you had such a great time in our service department. We seek to supply unparalleled customer service to all our customers. Thank you for visiting and we hope to see you again!

November 28, 2018

VW Maintenance Service The service at Esserman International Volkswagen is stellar. From the moment of arrival the customer is pleasantly greeted by the staff. There's close More

by FGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bismarck in the Service Department
Dec 04, 2018 -

Doral Volkswagen responded

Hi FGS, thank you for taking the time to leave such kind remarks. We aim to be attentive to the needs of the client, ensuring we surpass their expectations. We are pleased you had a great experience and look forward to seeing you again!

November 27, 2018

Excellent Service and Great Salesman I had a great experience buying a car at this dealership. Walked in just to see a car and walked out being a new vehicle owner. Both Reinier Garcia an More

by The Aviator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Plant, Rainier Garcia
Dec 04, 2018 -

Doral Volkswagen responded

Hi The Aviator, thank you for taking the time to leave such a great review. We seek to provide every customer with an informative car buying experience while being attentive to their needs. We are pleased you visited us and congrats on your new car!

November 24, 2018

New Jetta Seller Luis Gutierrez manager Jay Plant are very professional and a nice care to customers.AA++ Very good explanation about the car features. Good ex More

by JC Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Plant, Luis Gutierrez
Dec 04, 2018 -

Doral Volkswagen responded

Hi JC Torres, we always try to treat our customers with the utmost professionalism and care. Congrats on your new Jetta!

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