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Doral Volkswagen

Doral, FL

4.8
4,586 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,586 Reviews of Doral Volkswagen

December 17, 2018

Great job and friendly Ciro was great car got done Quick can I was very pleased with the service also clean the car which is a bonus for me Overall the service was excellent More

by ENRIQUEFUNCIA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Dec 17, 2018 -

Doral Volkswagen responded

Hi EnriqueFuncia22, we aim to provide excellent customer service in an efficient manner. We know your time is important so we do our best to use it wisely. Thank you for choosing Esserman International Volkswagen for your car servicing needs and we hope to see you again!

December 17, 2018

Great & Fast Service Bismarck, the service manager that helped me with this service, the first one my 2017 Passat and was very helpful, courteous and timely. Really appre More

by GMUNOZ02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cashier, also very n ice, Bismarck Guerrero
Dec 17, 2018 -

Doral Volkswagen responded

Hi Gumonz02, thank you for reviewing us! Bismarck and his service team aim to provide the best service for all customers in an efficient manner. Glad you had a great experience with us; we can't wait to see you again!

December 16, 2018

VW JETTA 2019 Amazing experience. Anabela was great help couldn’t have been any more help if it was needed. The car is amazing and I couldn’t be happier with my pur More

by Arturac
Price
Recommend Dealer
Yes
Employees Worked With
Anabela Bustamante
Dec 17, 2018 -

Doral Volkswagen responded

Hi Arturac, thank you for choosing Esserman International Volkswagen for your car buying needs. We aim to give all our patrons an amazing experience, being as helpful as possible. Pleased to hear your time with us was great and congrats on your new Jetta!

December 14, 2018

Outstanding No one bothers you, they let you look around and decide what you want. Then you request the salesman, We were pleased by the professional attention More

by VWAtlas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yadiel Pérez Lugo, Patrick Reeves , Yadiel Perez Lugo
Dec 14, 2018 -

Doral Volkswagen responded

Hi! Thank you for choosing Esserman International Volkswagen for your car buying needs. At Esserman, we strive to have unsurpassed customer service, paying special attention to the individual needs of our clients. Congrats on the new car and we hope to see you again!

December 12, 2018

The best Was fantastic experience, thank for all dedication raigner García, great communication, great service, great price, everything was fantastic... I hop More

by Demaurette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rainier Garcia, Rayner Holmes
Dec 12, 2018 -

Doral Volkswagen responded

Hi Demaurette, we try to provide great service to all our patrons. Pleased you had such a wonderful experience with us. Congrats on your new car and hope to see you again!

December 12, 2018

Smooth Waited ab hour linger than expected but thats typical. Hopefully the recall and the service eas done well and i wont have to go back till the last one More

by Fonzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Dec 12, 2018 -

Doral Volkswagen responded

Hi Fonzy! We strive to provide exceptional service to all our patrons. Sorry that your service was not completed in a timely manner. However, we will be sure to surpass expectations next time, if you choose us.

December 11, 2018

Excellent Service Very happy with the service. Greg was very helpful and detailed with everything that was getting done to my car. Happy with the whole experience. More

by CRISTA2311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Dec 12, 2018 -

Doral Volkswagen responded

Hi Crista2311, thank you for taking the time to leave us such a positive review! We aim to please our patrons with superior customer service. Hope to see you again!

December 11, 2018

Found my next VW Passat. Came looking for a late model, low mileage VW Passat. I did my research and with the help of Vidal & Rafael I found it at Esserman. More

by DDBURRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidal Nunez, Rafael Figueredo, Ozzie Gonzalez
Dec 12, 2018 -

Doral Volkswagen responded

Hi Ddburris, we strive to keep our inventory stocked full of various models to meet the diverse needs of our clients. Happy you found exactly what you were looking for. Congrats on the car and hope to see you again!

December 11, 2018

Excellent service Arelis Bravo is an excellent sales person. This is my second car experience with her. Would no change sales person excellent and friendly experience More

by Maggie17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arelis Bravo
Dec 12, 2018 -

Doral Volkswagen responded

Hi Maggie17, Arelis Bravo and the sales team strive to provide a comfortable car buying experience for all patrons. Thank you for choosing us a second time and congrats on your new car!

December 10, 2018

Excellent Service Esserman Int'l Volkswagen is without a doubt a "customer service" oriented dealership. I have never been disappointed with their service. Cesar and An More

by CMANACH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Both Cesar and Andres were extremely courteous and provided excellent service. Would highly recommend!, Andres Teran, Cesar Adames
Dec 10, 2018 -

Doral Volkswagen responded

Hi Cmanach, thank you for taking the time to give us feedback. You're right, we aim to put customer service and satisfaction at the forefront of everything we do. Happy to hear you had a great service experience. We hope to see you again!

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