Doral Volkswagen

Excelente Bismarck provided an excellent and superb customer care services. He is always willing to help every client under any circumstances. I very happy with Bismarck provided an excellent and superb customer care services. He is always willing to help every client under any circumstances. I very happy with his assistance More

Prompt, accurate service, fairly priced Replaced a wheel bearing on my 5 yr old car. The service writer was very knowledgeable and kept me informed of the entire process. They even offered Replaced a wheel bearing on my 5 yr old car. The service writer was very knowledgeable and kept me informed of the entire process. They even offered to pay for a Lyft if I would like to go somewhere while they worked on my car. I was pleasantly surprised when I paid the bill...it was less than they had quoted me when I brought the car in. More

Perfect! Bismarck always provides superb customer service. I leave my car in his hands confident in his work and service. He's always very attentive to your ne Bismarck always provides superb customer service. I leave my car in his hands confident in his work and service. He's always very attentive to your needs. More

Delayed service Staff friendly. Due to being a busy day I felt it was a rushed service and did not get proper detailed information for my car. Staff friendly. Due to being a busy day I felt it was a rushed service and did not get proper detailed information for my car. More

Very pleasant ! I was told by Andres, my service agent, that it will take an hour to do service (10000 miles) and it was 58 minutes exactly ! And the my car got washe I was told by Andres, my service agent, that it will take an hour to do service (10000 miles) and it was 58 minutes exactly ! And the my car got washed, I waited at their lounge area with no incidents, very pleased with my visit, thank you so much ! More

pleasant experience problem resolved in an hour Bismarck took good care of my Volkswagen Beetle. tires checked and patched. check engine light reset and got update needed i was not aware of. Bismarck took good care of my Volkswagen Beetle. tires checked and patched. check engine light reset and got update needed i was not aware of. More

Replaced Battery Great experience! Bismarck is always very professional and helpful. I would highly recommend the service department to my family and friends. Happy Great experience! Bismarck is always very professional and helpful. I would highly recommend the service department to my family and friends. Happy New Year! Asela More

Great service Since I came into the service area, Andres promptly approaches me, after talking about the service I need for my car, and how long it would take, he o Since I came into the service area, Andres promptly approaches me, after talking about the service I need for my car, and how long it would take, he offered me transportation to my home. When I came back to claim my vehicle, I notice that the vehicle has been washed, and actually that was something very nice, that my previous dealership doesn't do. So after this experience definitely I will return to you guys. Thanks again for such a great service and team. More

Great service, fast and friendly My service adviser Greg was very professional. He listened to my issues and made sure to take care of the issue. This has been my favorite experience My service adviser Greg was very professional. He listened to my issues and made sure to take care of the issue. This has been my favorite experience at Esserman VW service in a long time. I appreciate the professionalism, knowledge, explanations, and overall service. Thank you! More

I had a good experience I gave my rating accordingly with my experience The salesperson was very nice and work with me in order to have a deal Thank you I gave my rating accordingly with my experience The salesperson was very nice and work with me in order to have a deal Thank you More