Doral Volkswagen

expirience buying a new car Excellent TEAM!!!!! It has been the best experience I have had buying a car in USA. Anais Rincon was really a key piece in the whole process. She had Excellent TEAM!!!!! It has been the best experience I have had buying a car in USA. Anais Rincon was really a key piece in the whole process. She had all the answers and guided us to the right car. After buying the car, she has been following up to see how we are doing with the car, etc. She really knows how to work with public. Definately I will go and buy a car in Esserman International next time...... More

Service Department I drove up with no appointment, I had an issue with the battery with my Passat. Chris took care of me and was out of there in 45 minutes. During my sh I drove up with no appointment, I had an issue with the battery with my Passat. Chris took care of me and was out of there in 45 minutes. During my short wait I used the very comfortable customer lounge stocked with fresh coffee, cold water and assortment of pastries. More

Superb! I have been using the Service Department at Esserman for three years now, and I am extremely happy with the attention, service, and quality of the wor I have been using the Service Department at Esserman for three years now, and I am extremely happy with the attention, service, and quality of the work performed on my Volkswagen. Everyone pitches in to help and keep me informed of any issues and scheduled maintenance. There are less expensive places I could go, but you get what you pay for. More

Bismark outstanding service As always Bismark goes above and beyond to provide excellent service. Extremely professional, attentive and self driven. Look forward to keep working As always Bismark goes above and beyond to provide excellent service. Extremely professional, attentive and self driven. Look forward to keep working with you Bismark. More

Excellent!!! My husband and I are very greeted with the most friendly service. Ciro made feel us like his family! We always will be your customer! Thanks. My husband and I are very greeted with the most friendly service. Ciro made feel us like his family! We always will be your customer! Thanks. More

Good deal Perfect service by the team. Really impressed. Excellent customer service by the associate Freddy Espinoza. My issue has been solved quickly and eff Perfect service by the team. Really impressed. Excellent customer service by the associate Freddy Espinoza. My issue has been solved quickly and efficiently. The support was accurate. Great thanks. More

Very good. MI review is for the service department ask for Peter you will not be disappointed hi will keep you updated all the time and I did recommended to 2 fr MI review is for the service department ask for Peter you will not be disappointed hi will keep you updated all the time and I did recommended to 2 friends and they agree with me. More

Excellent Service was great! Car was fixed and delivered when promised. Bismark and Ariel were extremely helpful, and polite. Would not take it anywhere else. Service was great! Car was fixed and delivered when promised. Bismark and Ariel were extremely helpful, and polite. Would not take it anywhere else. Everything was excellent! More

Best service everytime Always willing to help. Dealer is always clean and neat. Quick and easy check-in I usually take the shuttle to bring me to back to work as i take my Always willing to help. Dealer is always clean and neat. Quick and easy check-in I usually take the shuttle to bring me to back to work as i take my car for service during my lunch time. More

Engine problem I recently had to take my car because my engine light came on while I was driving . I called my service representative Joe Benitez & he said to bri I recently had to take my car because my engine light came on while I was driving . I called my service representative Joe Benitez & he said to bring the car asap. Unfortunately it was something major but it was fixed within hours & the same day . I have always had a pleasant experience at ESSERMAN VW & Joe is absolutely the best !!!!!!!!!!! More