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Doral Volkswagen

Doral, FL

4.8
4,582 Reviews
Call Dealership (305) 928-8612
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10455 NW 12th Street, Suite C

Doral, FL

33172

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4,582 Reviews of Doral Volkswagen

February 14, 2023

The service reps were great. Repair took a little longer than expected but still was a very good service experience More

by alfamia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this great review! We are pleased to hear about your recent experience with our service department. We hope to see you again here at Doral Volkswagen!

February 14, 2023

Amazing service always friendly and very helpful. Answered all of my questions to the tea. More

by antonioeduardovargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Serra
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this great review, Antonio! Our service department strives to provide great customer service and we are pleased to hear about your experience. We hope you will consider Doral Volkswagen for your future vehicle services.

February 13, 2023

I give the keys of my old car to the sales man so they could evaluate my car to see how much they will offer for it. I had a mighty evaporator that it cost 400$ stolen from my car. That's no nice! More

by JBORGHI17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rainier Garcia
Report | Print
Feb 16, 2023 -

Doral Volkswagen responded

Hello, we are concerned about the experience outlined in your review and would like the opportunity to look into this further. Please contact me at your earliest convenience. Jay Plant jayplant@lithia.com General Sales Manager

February 13, 2023

I’m happy with Volksvagen service into Doral, and also closely we’re I’m leaving. More

by Vito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this review, Vito! We are pleased to hear about your recent experience with our service department. We hope you to see you again here at Doral Volkswagen!

February 13, 2023

Very good customer service and communication . I will gladly recommend the dealer to others as 5 stars More

by idalper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Melendez
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for this great review! We are thrilled to hear that you had a positive experience with our team here at Doral Volkswagen. We look forward to your next visit!

February 12, 2023

The service goes as they explain it would be, my car was ready when they offered. More

by vickers martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Correa, Pedro Melendez
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for this great review! We appreciate you trusting our team here at Doral Volkswagen to service your vehicle and we look forward to your next visit.

February 11, 2023

Aún sigo pensando que es el mejor dealer de la Florida! 👌😌😍 excelente atención u profesionalidad. More

by DAILIETN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ángel , Francisco Mora, Ciro Ulloa, Andres Teran, Roberto Correa, Julio Serra, Pedro Melendez, Nelisbet Diaz
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Agradecemos la reseña! Nos complace saber que su tiempo con nosotros fue una experiencia profesional! Esperamos verte de nuevo en el camino!

February 10, 2023

Service was great and fast. My car was ready same day. The fact that the dealer provides Lyft service is also great. More

by RetanE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Melendez
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this great review! We appreciate you trusting Doral Volkswagen to service your vehicle and we look forward to your next visit.

February 10, 2023

Pedro took great care of me and my vehicle during my most recent trip to Doral Volkswagen. It must have been a busy day for the Service department because I was quoted ~1hr30mins. for the diagnosis and repai More

by VW2017PAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Melendez
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for this review and valuable feedback. We understand the frustration that comes with long wait times. We truly appreciate your business and hope to make your next visit a 5-star experience.

February 10, 2023

Luis did a great job on getting everything done, also the the service was great. More

by FHORMECHEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez, Rainier Garcia, Rayner Holmes
Report | Print
Feb 15, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this great review! Luis is an asset to the team and he will be pleased to have his efforts recognized. Our team here at Doral Volkswagen appreciates your business and we look forward to your next visit.

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