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Doral Volkswagen

Doral, FL

4.8
4,646 Reviews
Call Dealership (305) 928-8612
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10455 NW 12th Street, Suite C

Doral, FL

33172

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4,646 Reviews of Doral Volkswagen

March 06, 2023

Arelis Bravo is an excellent sales specialist I had been her client for more than six years and my experience had been great ☺️ More

by Adela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayner Holmes, Arelis Bravo
Report | Print
Mar 07, 2023 -

Doral Volkswagen responded

Thank you for this great review, Adela! We truly appreciate you continuing to trust our team here at Doral Volkswagen with your vehicle purchases and are pleased to hear about your experience. We wish you safe travels until your next visit!

March 05, 2023

Always good service. Never have to wait too long. Super easy from booking the appointment and coming in to service your car. More

by clago1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Melendez
Report | Print
Mar 07, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this positive feedback! We appreciate you trusting our team at Doral Volkswagen to service your vehicle and we look forward to your next visit.

March 05, 2023

Lamentablemente el servicio ha desmejorado muchísimo. Soy cliente desde el año 2017, me mantenía porque el servicio era bueno. En lo que va de año, he tenido que llevar el carro al taller 4 veces por una More

by Juan Carlos Duque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ciro Ulloa
Report | Print
Mar 07, 2023 -

Doral Volkswagen responded

Hola, Gracias por compartir su experiencia. Nuestro objetivo es proporcionar a los clientes una experiencia rápida y eficiente. Es lamentable escuchar que no cumplimos con ese estándar y me disculpo por cualquier inconveniente que esto le haya causado. Si está dispuesto, me gustaría hablar sobre su experiencia en más detalle para que podamos abordar esto correctamente. Comuníquese conmigo lo antes posible al contacto que se proporciona a continuación.

March 04, 2023

Arelys very professional, the dealer's general treatment was very respectful. I recommend them 100% More

by Maydanis Caballero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayner Holmes, Arelis Bravo
Report | Print
Mar 06, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this positive review, Maydanis! Our team strives to provide a great experience and we are thrilled to hear about your recent visit with Arelys. We hope you will consider Doral Volkswagen again in the future.

March 03, 2023

This experience was seamless and very painless. Alex and Rayner made the process a breeze. I've been with Volkswagen for several years and it's for a reason. Thank you to everyone who helped me fin More

by KATGONZALEZ408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez, Rayner Holmes
Report | Print
Mar 03, 2023 -

Doral Volkswagen responded

We're happy to have you in the Doral Volkswagen family, Kat! Thanks for the wonderful review and we hope to see you here many more times in the future!

March 03, 2023

La persona que me asignaron para mi carro, no me ayudó en nada. Pesimo su servicio al cliente. Otro técnico fue muy servicial. More

by 57.IVONNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Teran, Roberto Correa
Report | Print
Mar 07, 2023 -

Doral Volkswagen responded

Proposed response: Hola, Gracias por compartir su experiencia. Nuestro objetivo es proporcionar a los clientes una experiencia rápida y eficiente. Es lamentable escuchar que no cumplimos con ese estándar y me disculpo por cualquier inconveniente que esto le haya causado. Si está dispuesto, me gustaría hablar sobre su experiencia en más detalle para que podamos abordar esto correctamente. Comuníquese conmigo lo antes posible al contacto que se proporciona a continuación. Francisco Mora franciscomora@lithia.com Service Manager

March 02, 2023

Great experience and a shout out to Julian Álvarez for his great customer service skills. More

by pedroalvarez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julián Alvarez
Report | Print
Mar 02, 2023 -

Doral Volkswagen responded

Thank you for this positive review, Pedro! Our team works hard to provide great customer service and we are pleased to hear about your experience with Julian. We hope you will consider Doral Volkswagen again for future services.

March 02, 2023

Awesome service, especially Julian Alvarez for his great costumer service !! thank you for all the help !! More

by GEMOFGOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Alvarez
Report | Print
Mar 02, 2023 -

Doral Volkswagen responded

Thank you for choosing Doral Volkswagen and for this great review! We are pleased to hear about your recent experience and hope you will consider us again for future services.

March 02, 2023

Staff is very professional. Always willing to help. Dealer is also very clean and well maintained. More

by ANABEL7286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Teran
Report | Print
Mar 02, 2023 -

Doral Volkswagen responded

Thank you for this positive review! Our team strives to provide great customer service and are pleased to hear your feedback. We hope to see you again here at Doral Volkswagen.

March 02, 2023

Great service for all your team and special thanks to Mr. Kris Castro he was very professional. More

by lglc73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Kris Castro was the only person i had contact with
Report | Print
Mar 02, 2023 -

Doral Volkswagen responded

Thank you for this positive review! Our team works hard to create a great experience and we are pleased to hear about your recent visit with Kris. We hope you will consider Doral Volkswagen again for future services.

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