
Doral Volkswagen
Doral, FL
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4,590 Reviews of Doral Volkswagen
Awful attention, they don't solve my problem at all. Awful staff. tricky and deceive persons. I would hate to have to come back. Awful staff. tricky and deceive persons. I would hate to have to come back. More
It was a great experience. It was fast and pleasant. I’ll buy from here again since I am thinking of upgrading my second car. It was fast and pleasant. I’ll buy from here again since I am thinking of upgrading my second car. More
Julian and the entire service team was very professional and took great care of me and my wife’s VW! They had to order a part to complete one of the issues, but it is already in and I look forward to goi and took great care of me and my wife’s VW! They had to order a part to complete one of the issues, but it is already in and I look forward to going back in to complete the repair and at no cost :) Thanks again DORAL VW!! More
Honestly, I would like to give a nice compliment to you. I like VW and I love Miami. But not this dealership or service center. How is is possible? I arrive on time for my appointment, and there is no check I like VW and I love Miami. But not this dealership or service center. How is is possible? I arrive on time for my appointment, and there is no check-in desk. I walk around the garage looking for help. I see many people working, but nobody there to welcome me. I finally was directed to someone in a glass office. I had to stand outside and wait to be acknowledged. Then I was told to return to my car. It was really the twilight zone. Nice guy. Nice people. But not a nice experience. The facility is dated, bathrooms dirty. The show room not interesting. I came in with an idea to buy a new car or upgrade the 2020 Tiguan to a new one. But nothing there was even slightly motivating. Simply no service. I have gone to VW in Naples, was much more efficient, cleaner, nicer, and welcoming. VW Pompano was OK. But this experience was sad. People of Miami deserve better than this. More