Doral Volkswagen

Excellent customer service as always. The only problem I had this time around is that I brought up an issue that was caused during my last appointment and I was told because my car wasn The only problem I had this time around is that I brought up an issue that was caused during my last appointment and I was told because my car wasn't under warranty that I would have to pay an extra charge to fix the issue, which I was not happy about knowing that it was due to the last service. More

Excellent customer service, workmanship very friendly yet respectful advisor Jorge Calvo. I would definitely come back if need be. respectful advisor Jorge Calvo. I would definitely come back if need be. More

El vendedor tiene que dejar de tratar a uno como si no sabe lo que es comprar un carro.y ponerle más ganas para negociar una venta, al fin me fui con Rick case . sabe lo que es comprar un carro.y ponerle más ganas para negociar una venta, al fin me fui con Rick case . More

bad arrangement in the loan it has not been settled for more than a month more than a month More

I had my headlights serviced, having both replaced. After the service was completed, I had to return to the dealership to have them reinstall the right headlight as it was pointing at the ground. When After the service was completed, I had to return to the dealership to have them reinstall the right headlight as it was pointing at the ground. When i returned home after the second install i found they were misaligned and watched a youtube video and fixed it myself. It’s ridiculous that i had to return to the shop to have this fixed and that it still wasn’t fixed to spec the second time around. It’s also ridiculous that they didn’t use a calibration tool to aim the headlights. the reason i came to the dealership is to have it done right, and to spec, the first time.. and it disappoints me i wasn’t offered some sort of compensation for my time and gas - i don’t live close to the dealership and wasted my day off coming back and waiting two hours. Also during the installation my marker light was knocked loose and i now have to go in and fix that myself too. i mentioned it when i brought the car back in but it wasn’t fixed. This isn’t the first time i’ve had to return to this location to have repair worked fix. Not sure if they still have my confidence at this point. More

Excellent for everything! ! Will buy here again ! Great experience with everyone. Fastest dealer I've been. ! Will buy here again ! Great experience with everyone. Fastest dealer I've been. More

Excellent service. Jose had a great attention and advised me in a very good way. I'm happy with my car. 100% recommendable! Jose had a great attention and advised me in a very good way. I'm happy with my car. 100% recommendable! More

I had to have my car towed in for repair. Although waiting for the part took a month, Doral VW took care of me by providing me with a rental while my car was repaired. Thank you Ciro. Although waiting for the part took a month, Doral VW took care of me by providing me with a rental while my car was repaired. Thank you Ciro. More

Excellent service. Professional, efficient, honest, courteous and very attentive from Pedro Melendez who helped me a lot and give many advices and recommendations. Than Professional, efficient, honest, courteous and very attentive from Pedro Melendez who helped me a lot and give many advices and recommendations. Thanks More

Wonderful service, attentive to details, good communication and quick solutions along with the extra mile of service communication and quick solutions along with the extra mile of service More