Dorsch Ford Kia - Service Center

I brought my truck in to get my driver window looked at because I rolled it down and it wouldn't go back up. This was an issue that needed to be resolved quickly incase of rain and for the obvious fact, I because I rolled it down and it wouldn't go back up. This was an issue that needed to be resolved quickly incase of rain and for the obvious fact, I don't want my vehicle parked anywhere with the window wide open. I called and spoke with John Collins and he was able to get me in as early as I was able to get to the dealership the following day. I dropped my truck off the following day, came back after some running and the window works as though nothing had ever happened. I am quite impressed with the friendliness of the customer service and their ability to fit me in so quick. More

Got a low tire pressure warning light on my way to work, pulled into the dealership Without an appointment. The tire was fixed and I got to work on time pulled into the dealership Without an appointment. The tire was fixed and I got to work on time More

John has always taken excellent care of our vehicles. We know we can trust him and basically followed him here from Van Drisse Lincoln/Mercury. If it weren't for him we probably would get our service elsew know we can trust him and basically followed him here from Van Drisse Lincoln/Mercury. If it weren't for him we probably would get our service elsewhere. More

I went to Dorsch for 90K service on my vehicle. The service staff especially, John Collins, was very accommodating and friendly. The work was completed in a timely manner and they reviewed with me wha service staff especially, John Collins, was very accommodating and friendly. The work was completed in a timely manner and they reviewed with me what they completed and the condition of the vehicle after their assessment. Previously, I had my vehicle serviced at a dealer where I purchased the vehicle and became very unhappy after more than one sloppy service experiences. Happy to find a service department that cares about customer service and workmanship. More

John Collin was very friendly & helpful. He went out of his way to answer my question on a problem with my head lights and helped me to see how I could get it taken care of. of his way to answer my question on a problem with my head lights and helped me to see how I could get it taken care of. More

Just wanted to say thanks to John for the exceptional job on getting my vehicle in for unexpected work. I had an appointment for balancing my tires and an alignment and the night before I brought it in my e on getting my vehicle in for unexpected work. I had an appointment for balancing my tires and an alignment and the night before I brought it in my engine light went on. He was able to get it in for the engine light problem which saved me a trip back to the dealership. I also want to say what a great job Marv Poquette and his detail dept cleaned up my car. More

He helped me with a proplem with my Ford Taurus on the door lock and the front seat and it was finished with in a hour and a half. John was able to schedule the work when it was convient for me. door lock and the front seat and it was finished with in a hour and a half. John was able to schedule the work when it was convient for me. More

Service was fast and the staff was courteous and informative. I would happily recommend Dorsch to family and friends. Overall, a very positive experience and everyone was very professional. informative. I would happily recommend Dorsch to family and friends. Overall, a very positive experience and everyone was very professional. More

My 2009 Kia needed a new A/C Compresor. John said it would take between 2 and 3 hours to fix. I was out in 21/2 hrs and the car was just like new. Great job. would take between 2 and 3 hours to fix. I was out in 21/2 hrs and the car was just like new. Great job. More

John was extremely professional and a plesure to work with. He was able to get us in right away and the work was copleted in a timely fashion. with. He was able to get us in right away and the work was copleted in a timely fashion. More