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Dorsch Ford Lincoln Kia
Green Bay, WI
2,033 Reviews
At Dorsch Auto Group, we help drivers find the right vehicle for their lifestyle. Whether you’re looking for a new Ford, Lincoln, or Kia, or a quality used vehicle of any make or model, our team is here to make the experience easy, honest, and enjoyable.
From sales to service, we focus on clear communication and no-pressure guidance so you can feel confident every step of the way. At Dorsch Auto Group, it’s not just about the cars you drive, it’s about the way you’re treated.
From sales to service, we focus on clear communication and no-pressure guidance so you can feel confident every step of the way. At Dorsch Auto Group, it’s not just about the cars you drive, it’s about the way you’re treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:30 PM
Tuesday 6:30 AM - 5:30 PM
Wednesday 6:30 AM - 5:30 PM
Thursday 6:30 AM - 5:30 PM
Friday 6:30 AM - 5:30 PM
Saturday 6:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 675 service reviews
July 16, 2026
Appreciate the early pick up as I wasn't scheduled until 1:30. I had my vehicle back sooner than expected. Only complaint was it wasn't washed like I normally get. 1:30. I had my vehicle back sooner than expected. Only complaint was it wasn't washed like I normally get. More
by Lisa M
July 11, 2026
The service department did a very thorough and accurate job diagnosing my vehicle issue. Much appreciated! job diagnosing my vehicle issue. Much appreciated! More
by debse123
Employees Worked With
June 16, 2026
I took my 2021 Lincoln Nautilus to Dorsch Lincoln in Green Bay. Doug took great care of me kept me updated while I waited. He made me feel like I was his only customer. Great service department. Green Bay. Doug took great care of me kept me updated while I waited. He made me feel like I was his only customer. Great service department. More
by Njsiebs
Employees Worked With
Doug
May 22, 2026
Discussed everything that is going happen, what it will cost and saved me money by using my coupons thx cost and saved me money by using my coupons thx More
by rwknell
May 07, 2026
I used their mobile service, and it was a great experience. Jake, the technician, texted to let me know exactly when he would be at our house. Jake took care of everything quickly and efficiently. experience. Jake, the technician, texted to let me know exactly when he would be at our house. Jake took care of everything quickly and efficiently. He was very professional and courteous. Great experience! More
by Flip
Employees Worked With
Todd
April 07, 2026
Justin greeted me quickly very professional stated that the service can be completed in about 90 minutes they were close. My only issue was that I had an extended warranty that I purchase at the time I o the service can be completed in about 90 minutes they were close. My only issue was that I had an extended warranty that I purchase at the time I ordered the vehicle and it did not cover my concern with the transfer case. As it was explained to me if there was a need to repair then there is not cost; but the fact that there was no need for a repair; and that should be a good thing it cost me $98.00 which I believe is wrong !!!! I chose to protect my investment by spending the $2000.00 for the extended warranty this cost should be covered by Ford Motor Co, More
by shanahansps
Employees Worked With
March 11, 2026
Today I had an appointment for my SUV I got. Because my last appointment the service adviser Justin told me that if I had any other issues with how it’s shifting to bring it back. So I made an a Because my last appointment the service adviser Justin told me that if I had any other issues with how it’s shifting to bring it back. So I made an appointment. I had at my husbands shop the week before to have the oil changed and we noticed that the rear main seal was leaking. We cleaned the underside of my car. Today when I took my car in I get told nothing is wrong with it and that the technician that worked on my vehicle sprayed the underside because it was leaking oil. Mind you the oil plug and oil filter is not near my rear main seal and that’s where it’s leaking. Calls me tells me nothing is wrong. Then why did you clean it cuz it was clean from the oil change. I was in the garage at my husbands shop when he completed the work and I helped him with it as well. My husband being a certified mechanic knows what he is doing he has been wrenching for over 30 years. To tell me he doesn’t know what he is talking about and making me look like a dumb xxx as well when I also work in automotive. So to have a service writer say I don’t know basically what I am talking about when I do is wrong. Then to rack a customer when they are on a budget to begin with to make a payment then you want 425.00 for a inspection fee is ridiculous. When the customer knows for a fact that the vehicle is leaking. I bought my vehicle in November 2025 and had nothing but problems with it since I bought it. First none of my TPMS sensors worked and the light comes on after I buy it and started driving home having to turn around. Chip in my windshield that should have been filled that wasn’t that is not starting to spider, then the transmission slipping and slamming into gear with them completing a transmission flush to getting it back and a month later is doing the same thing to now my rear main. I get it’s used but for a service writer to say nothing is wrong. I think your technicians are lazy and don’t like working or completing certain jobs. And your advisor Justin I’m not happy at all with right now. Since when does a dealer charge per job. Cuz I have called 5 different dealers here they have 1 fee and a fee for different jobs.. get real. I keep taking here because when I brought it I was told I had to bring it here for any type of warranty work. Then I get told I don’t have too. So what is the truth. I’ll never be able to get my car back with them taking out my car payment and then having to pay the outrageous bill service is going to charge me cuz they say NOTHING is wrong when I seen it with my own two eyes. I pointed it out to my husband, and feel it shifting funny and whining when trying to xxxx when getting on the highway when it’s cold. I call to talk to the manager for the department and he avoids me too. Just ridiculous. . What some xxxxty customer service. More
by Ktyohr77
Employees Worked With
Justin
February 25, 2026
Great service agents. Very helpful and willing to go the extra step. Very nice waiting area as well. Very helpful and willing to go the extra step. Very nice waiting area as well. More
by vega.chris2374
Employees Worked With
February 24, 2026
The service and sales reps that i interacted with were nice and professional. They answered all my questions and assured me on all concerns. Keep up the good work. nice and professional. They answered all my questions and assured me on all concerns. Keep up the good work. More
by K.Baird
