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Dorsch Ford Kia - Service Center

Green Bay, WI

4.6
460 Reviews

460 Reviews of Dorsch Ford Kia - Service Center

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February 03, 2023

Treated very well, quick service, good experience with personnel, very responsive and courteous, very good experience More

by Jcaelwaert
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for visiting Dorsch Ford Lincoln Kia! We appreciate the positive feedback and hope to see you again in the future!

January 30, 2023

My 2012 Explorer needed some urgent service. Dorsch was able to fit my vehicle in their work schedule between other appointments and complete repairs in amazingly short amount of time. Thank you More

by Brian Brock
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your review! We're so happy that our technicians provided you with excellent service! -Dorsch Lincoln

January 29, 2023

We had extended warranty issue with our 2017 Edge. Turned out we needed long block engine replacement. Our Tech, Rob, followed through with Ford, secured us a loaner in a few days. He gave us an estim More

by Mdsumnicht
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for your excellent review! We're so happy that Rob and the rest of our staff earned your 5 stars! We look forward to seeing you next time at Dorsch Lincoln!

January 25, 2023

Service was quick and great. I was out of there in 45 minutes, for a oil change and tire rotation was. More

by Mvandenavo
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Tropak
Jan 26, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for visiting Dorsch Ford Lincoln Kia! We appreciate you taking the time to share your experience and hope to see you again next time!

January 20, 2023

Went for my first visit to Dorsch in Green Bay Celeste was my service advisor she was very nice as I was coming in for the first time I asked for protocols check to make sure that we were going to do the More

by SaraJane
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Navarro
Jan 23, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for visiting Dorsch Ford Lincoln Kia! Celeste & the team appreciate your kind feedback and look forward to serving you & your Telluride again in the future!

January 13, 2023

Sam is great, answered questions I had, & got back to me in a prompt manner More

by jeffreymalin
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Eppler
Jan 13, 2023 -

Dorsch Ford Lincoln Kia responded

Thanks for the five stars, Jeffrey! We're glad to hear that Sam and the rest of the crew here at Dorsch Lincoln could assist you. We hope to see you back!

January 13, 2023

Very helpful, courteous service. Will go back to them again. I Will also recommend them. More

by Andymartinelli
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Dorsch Ford Lincoln Kia responded

We're so glad to hear we've earned your return business and five-star rating, Andy! We look forward to seeing you again at Dorsch Lincoln! Thank you!

January 11, 2023

I bought a Kia Sorento new back in 2012. At 94k miles it started burning oil and I was promised by 3 different service managers, one now the owner, and 2 service advisors, a new engine when More

by AFL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Dorsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mastey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Stratton and Todd (service manager)
Jan 12, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for the review. We sincerely apologize for these unfortunate circumstances and will make sure it is taken into consideration as we work to continually improve the experiences our customers have with us. Please don't hesitate to reach out directly if you'd like to speak with us further. Respectfully, Will - General Manager - 920-469-3007

January 11, 2023

Express Lube was fast and explained what they observed during inspection. The waiting area is very comfortable with complementary drinks and popcorn. Representative was helpful and offered tire quote. More

by Tarheel6
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Dorsch Ford Lincoln Kia responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Dorsch Ford Lincoln Kia and we hope to see you again next time. Take care!

January 06, 2023

Have always received top level service from Dorsch Ford Kia whether from sales or service department More

by rderuyter
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Dorsch Ford Lincoln Kia responded

We're glad to hear it! Thank you for trusting Dorsch Lincoln to provide five-star care!

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