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Dorsch Ford Lincoln Kia
Green Bay, WI
2,044 Reviews
At Dorsch Auto Group, we help drivers find the right vehicle for their lifestyle. Whether you’re looking for a new Ford, Lincoln, or Kia, or a quality used vehicle of any make or model, our team is here to make the experience easy, honest, and enjoyable.
From sales to service, we focus on clear communication and no-pressure guidance so you can feel confident every step of the way. At Dorsch Auto Group, it’s not just about the cars you drive, it’s about the way you’re treated.
From sales to service, we focus on clear communication and no-pressure guidance so you can feel confident every step of the way. At Dorsch Auto Group, it’s not just about the cars you drive, it’s about the way you’re treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:30 PM
Tuesday 6:30 AM - 5:30 PM
Wednesday 6:30 AM - 5:30 PM
Thursday 6:30 AM - 5:30 PM
Friday 6:30 AM - 5:30 PM
Saturday 6:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 679 service reviews
August 30, 2026
Dropped off my car to fix my headlight and radio, I picked it up 12 days later, neither issue was resolved, they picked up my car the following week to fix it. All together it took them 38 days to comp picked it up 12 days later, neither issue was resolved, they picked up my car the following week to fix it. All together it took them 38 days to complete it. They broke my ignition in the process and wanted me to pay for it, I refused! They dropped off my car at home, my steering wheel is now crooked when I drive straight, I called, no answer, they text back and said they would call me next week, it never happened. I didn’t even get a loaner car. More
by mattkinstetter
Employees Worked With
August 27, 2026
Quick response to a failed part. Less than 24 hours parts to service. Great Team Work ! Less than 24 hours parts to service. Great Team Work ! More
by Dickwirt
August 14, 2026
I think they are too big to provide exceptional service. I had the feeling that they were more interested in making a sale when we bought the car. When we had a problem with it they offended us by treating I had the feeling that they were more interested in making a sale when we bought the car. When we had a problem with it they offended us by treating my wife as a dumb broad. It has left us with a bad opinion of the company. Not sure we would buy another car from them. My wife was driving in /green Bay when the engine light went on and the car ran rough, She drove to Dorsch, explained the problem. but they were not able to duplicate the problem. She was told that the service department is backed up and they don't know when they can diagnose the problem. My wife asked if there was a loaner she could use and was told that there are none available. The next day (July30) we rented a car from Enterprise and paid $900 for four days of rental. The next day I drove back and met with Brandon Vaniten who seemed surprised that we had to spend that much money. He told me that Dorsch has a relationship with Enterprise and he would see about having Dorsch provide a rental through Enterprise. Also, he said that he would see about getting the problem diagnosed soon. He was very helpful and professional. A couple days later we received a call from the service department that they found the possible problem. On August 4 Brandon left a message that Kia and Ethos (?) will cover the repairs. He expected the car to be repaired the next day. The next day Attila (?) called to say that the car will be done on the 6th. He called on the 6th to say it will be done by noon that day. Then he called to say that it is done and can be picked up on Friday, the next day. We picked up the car on the 7th. Dorsch covered the repair and the car rental. I am pleased with the result but am still irritated with the way my wife was treated by the first individual she dealt with. WE DO NOT HAVE HIS NAME. More
by Salty dog
July 29, 2026
Dorsch always takes great care of my vehicle. Justin my advisor does a great job handling my concerns and maintenance needs. Only place l go! Justin my advisor does a great job handling my concerns and maintenance needs. Only place l go! More
by christianjmolson
Employees Worked With
July 16, 2026
Appreciate the early pick up as I wasn't scheduled until 1:30. I had my vehicle back sooner than expected. Only complaint was it wasn't washed like I normally get. 1:30. I had my vehicle back sooner than expected. Only complaint was it wasn't washed like I normally get. More
by Lisa M
July 11, 2026
The service department did a very thorough and accurate job diagnosing my vehicle issue. Much appreciated! job diagnosing my vehicle issue. Much appreciated! More
by debse123
Employees Worked With
June 16, 2026
I took my 2021 Lincoln Nautilus to Dorsch Lincoln in Green Bay. Doug took great care of me kept me updated while I waited. He made me feel like I was his only customer. Great service department. Green Bay. Doug took great care of me kept me updated while I waited. He made me feel like I was his only customer. Great service department. More
by Njsiebs
Employees Worked With
Doug
May 22, 2026
Discussed everything that is going happen, what it will cost and saved me money by using my coupons thx cost and saved me money by using my coupons thx More
by rwknell
May 07, 2026
I used their mobile service, and it was a great experience. Jake, the technician, texted to let me know exactly when he would be at our house. Jake took care of everything quickly and efficiently. experience. Jake, the technician, texted to let me know exactly when he would be at our house. Jake took care of everything quickly and efficiently. He was very professional and courteous. Great experience! More
by Flip
Employees Worked With
Todd
April 07, 2026
Justin greeted me quickly very professional stated that the service can be completed in about 90 minutes they were close. My only issue was that I had an extended warranty that I purchase at the time I o the service can be completed in about 90 minutes they were close. My only issue was that I had an extended warranty that I purchase at the time I ordered the vehicle and it did not cover my concern with the transfer case. As it was explained to me if there was a need to repair then there is not cost; but the fact that there was no need for a repair; and that should be a good thing it cost me $98.00 which I believe is wrong !!!! I chose to protect my investment by spending the $2000.00 for the extended warranty this cost should be covered by Ford Motor Co, More
by shanahansps
Employees Worked With
