Doug Henry Ford

Jay Coggins is second to none insofar as my experience over several years of buying new Ford trucks. He was not "pushy", but instead "right on time". After working through three other dealers, one with over several years of buying new Ford trucks. He was not "pushy", but instead "right on time". After working through three other dealers, one with non-stop emails and phone calls (who happened to come in $3K over DHenry), I contacted Jay to let him know he was the only remaining contender for my business. I drove two hours to make the deal and arrived an hour early. But, even though he was busy with another customer, made the time to give me keys so I may explore my future purchase on my own while he finished up. Jay and the Doug Henry team came in a respectable amount lower on a very comparable F-150 Lariat 4x4, and respectably higher on my trade. They certainly embrace the volume versus single sale mindset! Anyone who leaves Doug Henry unhappy does so because they came in with unreasonable expectations! This is my fourth F-150 and coupled with two Nissans, and two Lexus vehicles...Doug Henry comes out at the top in all aspects of a new vehicle purchase. The rave of Lexus service is matched by Doug Henry Ford in Tarboro NC. I owe the majority of my pleasurable experience to Jay Coggins! I would not hesitate to work with Jay again. More

I had a wonderful experience at Doug Henry Ford! All of the staff are so friendly and they went above and beyond to make sure that I got the best deal and the vehicle of my dreams! I will recommend this de the staff are so friendly and they went above and beyond to make sure that I got the best deal and the vehicle of my dreams! I will recommend this dealership to everyone I know! More

This was BY FAR the BEST dealership experience I have ever had. The price was already set, but of course I did my research and found that the vehicle was priced below what the going market price was. I m ever had. The price was already set, but of course I did my research and found that the vehicle was priced below what the going market price was. I made an appointment with Jay, we did the test drive and then we went through the paperwork with Brandon and Joe. I wasn't pressured at any point - no extended warranty, no patriot act/we have to run your credit report crap, nothin'. I didn't feel like I was being taken to "the cleaners" or conned about the deal. In fact, I will be buying all future vehicles from these guys going forward. More

Excellent service so far. Friendly and knowledgable sales staff. Helpful Sales Manager. Went out of their way to find the vehicle I was looking for. staff. Helpful Sales Manager. Went out of their way to find the vehicle I was looking for. More

Doug Henry Ford has done a good job in every aspect. Jay Coggins has made this deal posible for me too build my credit and get me in my Doug Henry Ford. Coggins has made this deal posible for me too build my credit and get me in my Doug Henry Ford. More

Bought the first of the tow new cars I was looking for from them because they are the "hometown" dealer and the promised to "take good care of a local guy because we could do business for years'. Well I w from them because they are the "hometown" dealer and the promised to "take good care of a local guy because we could do business for years'. Well I will never never go back. I now travel an hour to a different city even though I can walk home from their dealership. When I bought the car they were more interested in selling me an $1,800 warranty, gap insurance and dinging me for a high interest rate instead of getting my car prepped. When I declined the warranty I had to deal with the sales person, the finance person and the manager all trying to convince me I NEEDED the warranty and insurance they sold because no one else's was any good. I had to threaten to walk out on the deal to have then shop for a loan for me instead of their 8.9% junk and was accepted by a national bank for half that amount. After three hours I got the key to my new car only to be told " we did not have time to prep it for you so bring it back on Monday." So I left my new car with them for a whole day to get it ready. Turns out I would get used to leaving my new car with them all day while I drove my old car to work only to find out the salesperson never talked to any one, never called me about my car and never got the problem fixed. I had to have a shouting match in the showroom to get anyone to look at my car and they solved the problem in less than 10 minutes. My impression of this dealership was incompetent and that they wanted your last dollar. If they did not think you had anymore to get they did not give a rip about you or your business. When trying to get my car taken car of so I could actually drive it, the salesperson would not even call me. I had to make repeated calls while at work to get a hold of him. Save yourself a lot of trouble and aggravation, find a different dealer. I now know why the long time Tarboro resident told me to go to Willson to buy a car. More

Jay Coggins made every effort to find a vehicle within my price range that I would be pleased with. He kept in contact with me and answered all my questions in a friendly manner. Joe Tillery, who helped me price range that I would be pleased with. He kept in contact with me and answered all my questions in a friendly manner. Joe Tillery, who helped me get financing, was also very friendly and helpful. I will definitely buy from this dealership again. Prices were very fair too! More

I have dealth with this dealership for over 40 years. Altough most of the people have changed the courtesy has not. I will continue to buy my FORD products from them. I have purchased 4 new vehciles from Altough most of the people have changed the courtesy has not. I will continue to buy my FORD products from them. I have purchased 4 new vehciles from them in the last 3.5 years. More

These two guys went above and beyond helping me purchase my truck, working around my schedule and staying late. Doug Henry is where I will buy from for now on! my truck, working around my schedule and staying late. Doug Henry is where I will buy from for now on! More

I really do appreciate having Doug Henry Ford In Tarboro. They are very easy to deal with and all of my experiences have been extremely pleasant. Good Job! They are very easy to deal with and all of my experiences have been extremely pleasant. Good Job! More