Doug Smith Kia

Just started my 2nd lease with these guys, while working with Bailey Winter, and the process was easy as always. Bailey always has your best interest in mind, even in todays market where prices are crazier with Bailey Winter, and the process was easy as always. Bailey always has your best interest in mind, even in todays market where prices are crazier than ever. Kia has been making some great cars as of late, and Doug Smith has made me want to continue going with their products. If you want a good deal on a new car, stop in here and talk with Bailey, he’ll get you taken care of! More

We were helped by Devan Nelson at the American Fork Doug Smith Auto. He was very helpful, thorough and went out of his way to help me out. He has helped my mom on a number of occasions and she recommends hi Smith Auto. He was very helpful, thorough and went out of his way to help me out. He has helped my mom on a number of occasions and she recommends him to everybody! More

Great experience and an excellent deal from Doug Smith Kia! Our salesman Chandler Lara went out of his way to make sure everything was perfect. Kia! Our salesman Chandler Lara went out of his way to make sure everything was perfect. More

Doug Smith Kia and our awesome salesman Shrek (like the movie) treated us so well when buying our new Telluride today! They were straightforward and fair on price (no games), didn’t force us to buy extras movie) treated us so well when buying our new Telluride today! They were straightforward and fair on price (no games), didn’t force us to buy extras if we didn’t want them, and made the process easy. I’ve bought about 10 vehicles over the years and this was one of our best experiences. More

This was by far the easiest vehicle purchase through a car dealer that I have ever done! I worked with Rowdy and not one time did I feel like I was being jerked around not only that they are not charging car dealer that I have ever done! I worked with Rowdy and not one time did I feel like I was being jerked around not only that they are not charging the garbage "Market Adjustments" that everyone is charging. I paid MSRP which is fair, there was no stupid dealer tactics which I really appreciate. My only gripe is that the car went through some serious weather in transit and it was not detailed very well on the outside but I chocked it up to them being busy. More

I worked with Bailey Winter on getting things set up for a new lease and he was phenomenal. Talk about upfront, honest and personable! He was able to maintain transparency with car specs as well as finances a new lease and he was phenomenal. Talk about upfront, honest and personable! He was able to maintain transparency with car specs as well as finances. Super glad I came in today and sealed the deal with Kia Motors. If you’re looking for a great salesman, Bailey is your guy. More

Our car was brought in for service on December 20th. This was the 3rd time our car has been at Doug Smith Kia for the SAME problem. Today is January 11th and we STILL do not have our vehicle. The repair cent was the 3rd time our car has been at Doug Smith Kia for the SAME problem. Today is January 11th and we STILL do not have our vehicle. The repair center has been telling us "it will be done next week" for 2 straight weeks. It still isn't done!! This is beyond rediculous!! More

Horrible customer service, they wouldn’t help me with something that took another dealer 2 mins to do. They wasn’t busy at all must of the sales team with sitting around talking or watching movies on the something that took another dealer 2 mins to do. They wasn’t busy at all must of the sales team with sitting around talking or watching movies on there cell phones. Never going back again. More

Beware, Kia offers warranty for new cars but no guarantee on WHEN, it might take weeks for them to fix it. That was my case, a 1/2 hour software update took them 26 days to get to, although I asked them to on WHEN, it might take weeks for them to fix it. That was my case, a 1/2 hour software update took them 26 days to get to, although I asked them to do a quick check when I dropped it off and they refused to do it. They do not offer a rental car option while you car wait to be seen (26 days) unless you want to pay for it. So if you can afford to be 26 days without a car, you should buy from Kia. More

Chandler was excellent and took the time for us to get comfortable with the car and purchase. He helped us through the pricing. Excellent experience! comfortable with the car and purchase. He helped us through the pricing. Excellent experience! More