Douglas INFINITI
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday Closed - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Comfortable and easy Axel Jim made us feel reassured and accommodating The experience was positive accommodating The experience was positive More
Very attentive service staff. Love my Q50.Douglas Infiniti has kept my Q50 in tip top condition. Love my Q50.Douglas Infiniti has kept my Q50 in tip top condition. More
Didn’t give me the discount on new Bridgestone tires. All other retailers have the offer posted. They didn’t give it even tho I asked. I asked why it wasn’t applied. He said they work on commissions! T All other retailers have the offer posted. They didn’t give it even tho I asked. I asked why it wasn’t applied. He said they work on commissions! Terrible! I had to stay on it and wanted a complete exogenous my bill. He never called me back! More
Very friendly. Communicated well and made sure everything was taken care of. Excellent customer service Communicated well and made sure everything was taken care of. Excellent customer service More
They were very helpful. Provided a loaner without issue for the time my vehicle was in service. They are reliable. Provided a loaner without issue for the time my vehicle was in service. They are reliable. More
Very friendly, not pushy at all like your typical car dealership. Let's you do things on your own terms dealership. Let's you do things on your own terms More
I brought my wife's Infiniti Q50 in for an oil change. During the multipoint inspection, they discovered an abnormality with the engine turbo, and so they replaced the engine under warranty and now the ca During the multipoint inspection, they discovered an abnormality with the engine turbo, and so they replaced the engine under warranty and now the car drives beautifully. More
Reliable exceptional service and always make you feel special and like family. Great job everyone special and like family. Great job everyone More
Service was performed in a timely manner and waiting area is very comfortable with refreshments. is very comfortable with refreshments. More
Service was prompt and the service rep Mike went out of his way to help me minimize costs but accomplish the repair. his way to help me minimize costs but accomplish the repair. More


