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Douglas INFINITI

Summit, NJ

4.9
679 Reviews

430 Morris Ave

Summit, NJ

07901

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Showing 679 reviews

April 21, 2023

Luke Calder was such a pleasure to work with. I never thought I'd feel thar way about a car salesperson! But he was polite, personable, understood what I wanted and didn't try to over sell or p More

by MEB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Calder, John
May 22, 2023 -

Douglas INFINITI responded

Thank you for taking the time to write this review and let us know how your recent visit with Luke was. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Douglas INFINITI are glad to have you as a customer.

March 29, 2023

Our experience was incredibly easy from start to finish. The sales person was knowledgable and extremely professional, and we completely appreciated that neither he nor the sales manager was pushy, they bo More

by macfamily6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stan and Christopher Ng
Mar 30, 2023 -

Douglas INFINITI responded

Macfamily6, your satisfaction is our top priority. We are very happy to have provided you with such a positive experience! Russell Arons Marketing Director Douglas Motors Corp

March 12, 2023

My experience was very smooth and easy. Stan was exceptional in hearing me out and assisting me.He was a pleasure to deal with. More

by blazemm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None
Mar 13, 2023 -

Douglas INFINITI responded

Thank you for taking the time to leave us a review and the kind words. We appreciate it and look forward to working with you agiain. Russell Arons Marketing Director Douglas Motors

January 31, 2023

The salesman Stanley was extremely nice and professional and I was very impressed with how courteous and patient he was with the transaction. The dealership itself was great More

by Caseym212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanley Sanon
Feb 03, 2023 -

Douglas INFINITI responded

Caseym212, Thank you for your kind review; we are happy to pass along your comments to the team here at Douglas Infiniti! We look forward toworking with you in the Future. Russ Arons Maketing Director Douglas Motors

January 28, 2023

Nice , friendly and great customer service. John is very polite, he answered all my questions, showed me all my options that were available to me. Overall the experience I had was great and wor More

by Imane.gallman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John , Stefani Patterson, Russ Arons
Feb 01, 2023 -

Douglas INFINITI responded

Imane.gallman, thank you for your kind review; we are happy to pass along your comments to the team here at Douglas Infiniti! We appreciate you taking the time to leave us such a nice review. We look forward to seeing you in the Future. Russ Arons Marketing Director Douglas Motors

Feb 01, 2023 -

Douglas INFINITI responded

Imane.gallman, thank you for your kind review; we are happy to pass along your comments to the team here at Douglas Infiniti! We appreciate you taking the time to leave us such a nice review. We look forward to seeing you in the Future. Russ Arons Marketing Director Douglas Motors

January 19, 2023

I've had a number of dealerships over the years, and Douglas Infiniti is the Best. More

by nancysovca
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Marie Rodriguez
Jan 22, 2023 -

Douglas INFINITI responded

Nancysovca, Thank you for the kind words. We are glad to Help, and look forward to seeing you again. Russell Arons Marketing Director Douglas Motors

January 12, 2023

Great experience with helpful and friendly people, a large selection of cars, and dealt with integrity and transparency More

by Zapo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Calder
Jan 17, 2023 -

Douglas INFINITI responded

Zapo, we really appreciate your feedback. Thank you for choosing Douglas INFINITI!

January 12, 2023

John Lato was excellent! Very helpful and patient, answered all of our questions, and helped us find the QX60 in a color that we liked. He made the process very easy. More

by Risa Salins
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Lato
Jan 17, 2023 -

Douglas INFINITI responded

Thank you for choosing Douglas INFINITI. We are so glad to hear John was so helpful and we truly look forward to working with you again in the future! Enjoy your new QX60!

Jan 17, 2023 -

Douglas INFINITI responded

Risa Salins, we really appreciate your feedback! I am glad that you had a good experience with Doulgas and your Sales Person John Lato. The fact that John made the sales process easy for you is a very important part of how we like to do business. Thank you again !! Russell Arons Marketing Director Douglas Motors Corp .

December 20, 2022

Very courteous and knowledgeable. Pleasurable Experience. Very courteous and knowledgeable. Pleasurable Experience. Very courteous and knowledgeable. Pleasurable Experience. More

by jsdconst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefani Patterson, Russ Arons
Dec 21, 2022 -

Douglas INFINITI responded

Good morning Mr. David Thank you for taking the time to give us a 5 star review regarding your most recent purchase experience with Gil and Douglas Infiniti. Your comments mean a lot and rest assured that I will share those with Gil and crew Congratulations on the purchase of your new QX60 and have a very happy and healthy new year! Jon Liebman Exec. Vice President Douglas Auto Group

December 12, 2022

Customer focused, accommodating and responsive. Luke was extremely helpful and knowledgeable. We appreciated the service we received. More

by Jen Limsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke and Jamie
Dec 15, 2022 -

Douglas INFINITI responded

Good morning Ms. Limsky, Just a brief note to say thank you for taking the time to give us a 5 star review of Luke and Douglas Infiniti. It's always refreshing to read comments such as yours because it tells us that our efforts are noticed and appreciated. Rest assured that I will your comments along with my congratulations to Luke for a job well done. Thank you again, and congratulations on the purchase of your new Infiniti. Jon Liebman Exec. Vice President Douglas Auto Group

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