Douglas INFINITI

The sales, service and finance people at Douglas are terrific; extremely helpful and knowledgable. They also don't put a lot of pressure on a customer which is very nice. Gil and the finance manager wal terrific; extremely helpful and knowledgable. They also don't put a lot of pressure on a customer which is very nice. Gil and the finance manager walked us through every step of the vehicle selecton and leasing process quickly and efficiently. This is the fifth vehicle that our familiy has leased or purchased from Gill and Douglas Infiniti in Summit, NJ. Douglas Ininiti will be the first place we start when thinking about no. 6. More

Douglas Infinity could not have been nicer. They treated me as a customer should be treated - polite, no pressure in the slightest and friendly. Cary Jackson, my salesman, was a joy to work with. He gave me as a customer should be treated - polite, no pressure in the slightest and friendly. Cary Jackson, my salesman, was a joy to work with. He gave me an excellent price on my 2013 G37 that I just purchased, he explained each and every item on the sales contract, and when I went to pick up the car, he gave me a thorough explanation of all features. I left the dealer very happy and had a great ride home. Looking forward to seeing Carey and the crew next week when my tags arrive. All in all, a truly exceptional experience. More

I set up my appointment online. i went into the service department not knowing what to expect. i was attended to promptly by Jimmy Santamaria. he was very polite and thoughtful. i had originally requested department not knowing what to expect. i was attended to promptly by Jimmy Santamaria. he was very polite and thoughtful. i had originally requested a loaner but decided to wait once jimmy told me it would only take 45 minutes for the service to be done. i was walked to the lobby and offered refreshments during my wait. the staff at douglas definitely met all of my expectations. More

Being that this is my 4th car from Douglas Infiniti and Gil Coronado, thAt should say it all. Every transaction was effortless and I even picked up two of the new cars the very same day I inquired about a Gil Coronado, thAt should say it all. Every transaction was effortless and I even picked up two of the new cars the very same day I inquired about a new lease. The pricing is competitive and you always feel like a VIP. Even more important once the sale is made follow ups from Gil are always done. He truly knows how to build a long lasting relationship and make deals that suit his clients needs! More

Just before making my appointment for my 60k service, I contacted Alexis Maldonado with a few questions and then called back with a few more follow up questions. She answered each inquiry right away. Alexi contacted Alexis Maldonado with a few questions and then called back with a few more follow up questions. She answered each inquiry right away. Alexis was very professional, honest and thorough. My overall experience with this dealership was excellent. I left knowing my car was serviced by professionals that work on Infinity's day in and day out so would definitely go back! More

I had visitied many dealerships to test drive new cars I had driven 5 cars by the time I passed by Douglas Infinity. I just stopped in and was greated by Steve who made me feel so comfortable. I could not had driven 5 cars by the time I passed by Douglas Infinity. I just stopped in and was greated by Steve who made me feel so comfortable. I could not afford the convertible, which I really wanted so as I was leaving, my sister stopped in to Jimmy from F&I and mentioned that I couldn't afford the convertible. He told her about the infinty G37 promotion that was running. I ended up buying the most beautiful car that I have ever had. The entire dealership bent over backwards to accommodate me. They priced the car within my budget, called me when the car came in, greated me with open arms and called me to assure my satisfaction I was introduced to everyone from general manager to service to mechanics. I will definitely go back for my next car and will recommend them to anyone who will listen I even have pictures of Steve and I with my new ride on my phone. xxoo More

My wife and I walked into the Douglas Infiniti dealership in Summit, NJ and were immediately greeted by Aaron Goodwin, a salesperson at the dealership. Aaron was extremely friendly and professional, while n in Summit, NJ and were immediately greeted by Aaron Goodwin, a salesperson at the dealership. Aaron was extremely friendly and professional, while not being pushy at all. He said he would be available to answer any questions we had. After informing Aaron that we were interested in an SUV, he proceeded to show us the Infiniti QX56 and Infiniti JX35 models. He xplained the differences between the two models and took us out on test drives with both. Aaron worked with us on a lease price that was acceptable to both parties. After we agreed on price, Aaron introduced me to the dealership's business manager, who efficiently walked me through the documentation process. When we came back to pick up our new car (JX35), Aaron went over the car with us in detail both at the dealership and at our home. He did an excellent job. More

Working out the details of my lease had just the right amount of give and take. I felt like I got a good deal. My wife had to have an emergency surgery on the day we were supposed to pick up the car. Aaro amount of give and take. I felt like I got a good deal. My wife had to have an emergency surgery on the day we were supposed to pick up the car. Aaron was great about letting us keep the loaner and not deal with picking up the new car until she was out of the hospital and recovered. More

I had a great experience shopping for Infinity JX35. The sales consultant provided a great service and very competitive pricing. Will certainly consider this dealership and sales consultant when shop for my sales consultant provided a great service and very competitive pricing. Will certainly consider this dealership and sales consultant when shop for my next car. More

I knew I wanted to buy an Infiniti and shopped shopped for it on the internet. I found one at Douglas Infiniti and sent an inquiry. I received a prompt response from Henry Zhue who provided pricing and for it on the internet. I found one at Douglas Infiniti and sent an inquiry. I received a prompt response from Henry Zhue who provided pricing and alll details as requested. The pricing matched the research I had done on the internet (the 2013 models were being discounted). We agreed on the price and when I would pick up the car. When I picked up the car, the deal was as promised (no switch and bait). Henry registered me for the free concierage service, my first service appt and spent about 30 minutes setting up and explaining the car's features to me. I would recommend Douglas Infiniti to anyone else who wanted an Infiniti. More