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Douglas Volkswagen

Summit, NJ

5.0
1,517 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,517 reviews

February 13, 2026

Vlad, the sales person that helped us the first time we visited the dealership years ago was attentive, professional and able to answer the questions that gave us the confidence to lease a car there. We ha More

by SJ
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons
January 30, 2026

I recently had my car serviced here and couldn’t be happier with the experience. The staff ( Mr BRIAN and DAVID ) were friendly, professional, and genuinely helpful from start to finish. Mr BRIAN took More

by Regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN and DAVID
December 26, 2025

This is our third Tiguan. Vlad makes the process so smooth and easy! He is professional, friendly and efficient! More

by spring_22_69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad
December 24, 2025

Douglas has a great service dept. I highly recommend them to my friends and family More

by Okeni123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
November 19, 2025

Scheduled service done quickly. Additional requests such as replacing wiper blades were done very well too and cost effective. More

by aalexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Alexander Clapp
October 16, 2025

Dave went above and beyond to help me when I was going through a tough time. We went to highschool together, and it was so great to reconnect. I'm truly grateful for his honesty, empathy and effort. If More

by debb830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki
October 13, 2025

I just wanted to Thank David and his staff much from bottom of my heart in assisting me with the purchasing of my vehicle. It was definitely a committed word, excellence and great service for my experi More

by Marcos16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki
September 26, 2025

It’s always pleasure coming here. Everyone is so courteous and friendly and I know I can be sure my vehicle is kept in good repair. More

by jlistersky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
September 10, 2025

Always a great, honest experience, truly scholars and gentlemen. Always doing what’s best for the car and customer. More

by Vialombardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons
August 30, 2025

Nick is a professional and personable sales person with exceptional knowledge! He never once pressured us into anything and gave us all of the info up front for us to make an informed decision. There was n More

by honeyta143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Sep 05, 2025 -

Douglas Volkswagen responded

Thanks so much for the great feedback! We’re glad Nick made the process easy and pressure-free. Congrats on your VW Jetta—we’re happy to hear you’re loving the comfort and gas mileage. Enjoy the ride!

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