
Douglas Volkswagen
Summit, NJ
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Excellent Best experience in my life. Sales person treated me better than great. I got the car i wanted and he did more than everything on his hands to make it Best experience in my life. Sales person treated me better than great. I got the car i wanted and he did more than everything on his hands to make it possible for me to come out of there driving the car. More
VDubLove I am a threepeat VW owner, and this is my second time purchasing a VW from Douglas. I am not a fan of the car buying process, but I must commend the t I am a threepeat VW owner, and this is my second time purchasing a VW from Douglas. I am not a fan of the car buying process, but I must commend the team at Douglas for making the process efficient, professional and pleasant. Everyone was great to work with, but my sales person was the absolute best. I recommend Dave Suchocki without hesitation. VDUBLOVE! More
Excellent leasing experience Nick Malanga helped me narrow down my search to a 2015 Jetta GLI 6-speed and worked with me to put together a great deal. The experience was terrific Nick Malanga helped me narrow down my search to a 2015 Jetta GLI 6-speed and worked with me to put together a great deal. The experience was terrific from top to bottom and I will happily recommend Nick and Douglas VW. More
Second car leased here, very happy customer. On our second car from Douglas, same salesman, Nick Malanga, has been helpful and pleasant to deal with. Our first car, a GTI was great and a lot of On our second car from Douglas, same salesman, Nick Malanga, has been helpful and pleasant to deal with. Our first car, a GTI was great and a lot of fun, but unfortunately we outgrew it. After moving to a small GM SUV for a few years we decided to go back to something a little more fun to drive so we headed to Douglas and got a great trade in value on the GM and picked up a 2014 Jetta GLI. So far so good. After a day of driving it the engine light came on and we thought CRAP! Headed back to the dealer and it turns out the gas cap wasn't screwed on by an attendant so the politely tightened it up and reset the light. Quick and easy. They've been fair and always courteous to deal with and didn't try to sell us anything by wheel insurance after the sale, which from our first VW experience we found out is a great deal. Highly recommend the dealer and our salesman Nick. PS, on our first visit in Nick was busy so we dealt with Duncan, a nice young man who was happy to show us around and give us few test drives even though he knew it wasn't his sale since the dealer has a return customer policy to your original sales person if they are still there. Very atypical and mindful of our time since he was the first one free to help us. More
car buying experience unlike any other (thankfully!) Another great experience at Douglas (our 3rd vehicle from them). Jeremy Gutierrez was extremely helpful and willing to work with us to get most of th Another great experience at Douglas (our 3rd vehicle from them). Jeremy Gutierrez was extremely helpful and willing to work with us to get most of the info needed prior to visiting the dealership so we weren't there for long when we wrapped up everything & really worked to get us a good deal. Service department has been great every time we've used them as well (shout out to Dom). More
Helpful and Easy I had a great experience. They had the car I wanted in the lot already which made things even easier. I got help setting the car up to the options I w I had a great experience. They had the car I wanted in the lot already which made things even easier. I got help setting the car up to the options I wanted and they were glad to help with anything I needed assistance with. Definitely recommend them to anyone purchasing a new vehicle. Duncan is a great sales person and can help you find exactly what you're looking for. More
Awesome experience Great experience working with vlad and the rest of the Douglas team. Got my Jetta at an awesome price with the option that I wanted. Thank you vlad!! Great experience working with vlad and the rest of the Douglas team. Got my Jetta at an awesome price with the option that I wanted. Thank you vlad!! More
Excellent experience - will return again Love this dealer. Staff is very courteous and knowledgeable. Jeremy is a great sales person that treated me with respect. Also, when servicing your Love this dealer. Staff is very courteous and knowledgeable. Jeremy is a great sales person that treated me with respect. Also, when servicing your vehicle always ask for Pat who will be sure everything is done right the first time. Keep up the good work. More
Best customer service in the business Car shopping can be long and tidious, but Jeremy and Rich made it fast, fun, enjoyable, and seamless. I recommend them to everyone. They go above an Car shopping can be long and tidious, but Jeremy and Rich made it fast, fun, enjoyable, and seamless. I recommend them to everyone. They go above and beyond to service the customer. More
Second Phenomenal Experience In the past year, I've had the pleasure of purchasing not one, but two cars with Dave Suchocki. He made financing as painless as possible, and both t In the past year, I've had the pleasure of purchasing not one, but two cars with Dave Suchocki. He made financing as painless as possible, and both times, my partner and I were able to purchase the exact car we wanted. I would look no further for an amazing car buying experience, and have and will recommended Douglas and Dave to friends and family. More